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About

Buffer is a suite of products to help you build your brand and connect with your customers online. Buffer is a suite of social media products made for modern, online brands, providing them with the tools they need for visual marketing, audience engagement, and analytics. Buffer's products help brands and individuals stand out online and drive meaningful engagement and measurable results for their business. The suite of publishing, engagement, and analytics tools helps more than 75,000 brands build remarkable online profiles.

About

Instagram co-pilot for DM marketing and AI-powered marketing automation. Automatically analyze and qualify contacts based on engagement history and context. Create segments to organize your audience and personalize your messages. Engage your audience with DM campaigns designed to boost interaction and increase conversion. Nurture personal relationships with automated actions and replies. Use our intuitive no-code builder to design custom scenarios and use triggers from your existing info system. Differentiate yourself in a sea of digital noise & saturated online markets. Reduce acquisition costs and build lasting customer relationships. Monetize your social media presence without alienating your audience. Our AI agents adapt to your unique tone of voice and answer automatically based on your general information and FAQ answers. Capture maximum traction from your paid ads and stop losing leads with engaging interactions and automated follow-ups.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations of all types

Audience

Companies in search of an AI-powered marketing automation platform to connect and engage with their audience on social media

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$5 per month
Pro, Premium, and Business plans are available. The plans are differentiated by the features offered and the users who can collaborate with you on your Buffer account.
Free Version Supported
Free Trial Supported

Pricing

€19.99 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.8 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • One thing that I like very much with Buffer is the ability to schedule all posts and videos across all social platforms simultaneously.
  • - User-frienndly and easy to use - Robust scheduling capabilities - Analytics that allows you to track performance of your posts across different platforms
  • Buffer is one of the most straightforward products to use. They have a free trial where I can try scheduling for different social media.
  • Best platform for scheduling your posts for social media accounts also easy to use. they have different features + they implement all my needs which I want from this app.
  • Previously we scheduled content natively in each app. I needed a way to easily manage content on multiple platforms with a number of colleagues without giving everyone publishing access.

Cons

  • I do not have any major dislikes or discomfort with this product.
  • - Basic content creation tools like the Pablo image creator that doesn't cover more sophisticated design needs, limited Analytics - Limited post customization for each platform
  • The editing is quite limited. If the photo or video has a different ratio, you might expect it to look different. Because of that, I switched to some social media native scheduling options, which is not ideal if you want to see all the posts you schedule.
  • They have high pricing also also the social media limitations.
  • The software is a good-to-go software and quite easy to understand but initially while using and implementing all the tools and functions of the software. It confused our team regarding how to go further with the advanced scheduling and post-queuing but gradually we learned the process and worked on it flawlessly

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Buffer
Founded: 2010
United States
buffer.com

Company Information

Inro
France
www.inro.social/

Alternatives

Postly

Postly

Postly Technologies, Inc.

Alternatives

ChatGenius

ChatGenius

SumGenius.ai

Categories

Categories

Social Media Marketing Features

Analytics Supported
Automated Publishing Supported
Contact Management Not Supported
Content Management Supported
Conversion Tracking Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Supported
Post Scheduling Supported

Social Media Analytics Tools Features

Campaign Analytics Not Supported
Competitor Monitoring Not Supported
Customizable Reports Supported
Engagement Tracking Supported
Influencer Tracking Not Supported
Multi-Channel Data Collection Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Integrations

Instagram Supported
APIANT Supported
ARP.top Supported
ClickUp Supported
CoSchedule Supported
Cognito Forms Supported
CrowdRiff Supported
Geckoboard Supported
Google Drive Supported
Incises.com Supported
LinkedIn Supported
Lyftrondata Supported
Maintenance Care Supported
O-mega Supported
Odella Supported
Rambox Supported
RevCent Supported
Slack Supported
Stackla Supported
Tability Supported

Integrations

Instagram Supported
APIANT Not Supported
ARP.top Not Supported
ClickUp Not Supported
CoSchedule Not Supported
Cognito Forms Not Supported
CrowdRiff Not Supported
Geckoboard Not Supported
Google Drive Not Supported
Incises.com Not Supported
LinkedIn Not Supported
Lyftrondata Not Supported
Maintenance Care Not Supported
O-mega Not Supported
Odella Not Supported
Rambox Not Supported
RevCent Not Supported
Slack Not Supported
Stackla Not Supported
Tability Not Supported
Claim Buffer and update features and information
Claim Buffer and update features and information
Claim Inro and update features and information
Claim Inro and update features and information