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About

Interacting with your customers post-sale is the best way to understand their entire experience. By collecting customer feedback you’ll be able to easily identify service and product gaps. Sending SMS surveys to your customers allows you to dramatically increase retention. A satisfied customer is 14x more valuable to a business compared to an unhappy customer. Decision making has never been so easy using real-verified customer feedback and reviews. It’s proven that giving a customer a superior experience means they will buy more, be more loyal, and are more likely to recommend to friends. Identify happy customers and make them brand ambassadors, while identifying unsatisfied customers and make them happy! There is tremendous opportunity to disrupt competitors and gain market share by delivering an exceptional customer experience. BudTender allows you to seamlessly survey customers post-purchase, track and analyze feedback, and take action to deliver unbeatable experiences.

About

Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. Easily show happy customers your review websites, or collect direct customer feedback from unhappy customers and avoid negative reviews. Connect your favorite CRM software with TrueReview, sit back and let the app automatically send review requests to your customers or create new contacts in your contacts page whenever you complete a job, close a ticket, get paid for a service, or any other trigger that you select in your CRM.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Cannabis retailers seeking a solution to measure, understand and improve their services and customer experience

Audience

Reviewing platform for companies wanting to request reviews for any website, receive direct customer feedback and reduce negative reviews

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$23 per month
Billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

BudTender
Canada
trybudtender.com

Company Information

TrueReview
Founded: 2019
United States
truereview.co

Alternatives

Alternatives

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RepuClinic

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Mentor

Mentor

Custom Solutions Group
Pozative

Pozative

Adit
FeedbackRIG

FeedbackRIG

LogicInflux

Categories

Cannabis Supported

Categories

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Not Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Not Supported
White Label Not Supported

Integrations

Acuity Scheduling Not Supported
Axis LMS Not Supported
Cova Supported
Flowhub Supported
GoCanvas Not Supported
Google Contacts Not Supported
Google Sheets Not Supported
Housecall Pro Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
LeafLogix Supported
LionDesk Not Supported
Mailchimp Not Supported
ServiceTitan Not Supported
Setmore Not Supported
Simpro Not Supported
Square Payments Not Supported
springbig Supported

Integrations

Acuity Scheduling Supported
Axis LMS Supported
Cova Not Supported
Flowhub Not Supported
GoCanvas Supported
Google Contacts Supported
Google Sheets Supported
Housecall Pro Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LeafLogix Not Supported
LionDesk Supported
Mailchimp Supported
ServiceTitan Supported
Setmore Supported
Simpro Supported
Square Payments Supported
springbig Not Supported
Claim BudTender and update features and information
Claim BudTender and update features and information
Claim TrueReview and update features and information
Claim TrueReview and update features and information