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About

The Brochesia platform, with B View and B Step software, is designed for remote collaboration on smart glasses, allowing field operators to work hands-free while following instructions or receiving remote assistance in AR. B View enables real-time sharing of the operator’s point of view with a remote expert, who can provide guidance using augmented reality tools to help solve problems or carry out procedures without the need for travel. B Step allows the design of digital workflows on the Brochesia portal, which are then followed step-by-step by field operators. Once a task is completed, a report with all collected data is sent to the portal for review. The two products can be integrated and used together on the Brochesia platform, also on smartphones and tablets, offering maximum flexibility.

About

ResolveGrid is an agentic AI field service platform that helps teams resolve complex equipment issues faster with AI guidance, computer vision, real-time video, and remote expert workflows. The platform brings technicians the next-best actions, visual context, enterprise knowledge, and workflow support they need at the point of service. ResolveGrid helps reduce unnecessary dispatches by enabling AI agents to triage and resolve issues remotely. Its capabilities include intelligent workflows, agentic diagnostics, visual inspection, remote collaboration, connected knowledge, training, and expert escalation. The platform carries workflow history and visual context into escalations so experts can support technicians without losing momentum. Built for modern field service organizations, ResolveGrid helps improve first-time fix rates, reduce service time, increase remote resolution, and deliver more consistent technician performance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Field service operators, remote experts, and organizations seeking hands-free augmented reality tools for efficient remote collaboration and workflow management

Audience

Field service teams, service leaders, technicians, remote experts, equipment manufacturers, enterprise service organizations, technical support teams, training teams, and companies that need agentic AI guidance, computer vision, remote expert workflows, real-time video support, technician training, knowledge management, dispatch reduction, first-time fix improvement, remote resolution, and field service workflow automation

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

Contact Us
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Brochesia
Founded: 2014
Italy
www.brochesia.com

Company Information

ResolveGrid
Founded: 2026
United States
resolvegrid.ai/

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Wideum

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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