klink.cloud

klink.cloud

K-LINK
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About

Omni Channel software solutions including Voice, SMS, WebChat, social media and more. Includes TCPA compliant enhanced manual dialing solution, predictive, progressive and power dialers. ACD/queues, call recording, screen recording, sentiment analysis, custom Dashboards, enhanced customizable reporting with automation, Quality Assurance including automated scoring of calls, AI Voice, Chat and SMS BOT solutions. CPaaS for automatic ordering and routing of phone numbers on our carrier network.

About

klink.cloud is a comprehensive omnichannel contact center platform that unifies all customer interactions across multiple channels, including voice, video, email, SMS, and social media. It features robust in-app voice and video calling capabilities, conversational AI and chatbots for automation, and virtual numbers from over 80 countries. The platform offers advanced CRM and ticket management systems, complete with help desk ticketing, team collaboration, and custom reporting. Its IVR and ACD systems ensure efficient call routing, while comprehensive call management tools provide real-time metrics and detailed performance reports. Seamless API integrations allow for easy synchronization with existing tools, enhancing the platform's flexibility and functionality. Enterprise-ready and scalable, klink.cloud is designed to streamline customer support operations, improve customer satisfaction, and deliver a seamless customer experience across all touchpoints.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Contact Centers, Collection Agencies, Financial Services, Market Research, BPO, Fundraisers

Audience

Call center teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$14.99
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Broadband Dynamics
Founded: 1996
United States
www.broadbanddynamics.com

Company Information

K-LINK
Founded: 2017
Singapore
www.klink.cloud/

Alternatives

Alternatives

TeleCMI

TeleCMI

TeleCMI Technologies
RingCentral RingCX

RingCentral RingCX

RingCentral

Categories

Categories

Integrations

ACTIVE Camp & Class Manager
Debtmaster
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Pipedrive
Salesforce
Sugar Connect
Zendesk

Integrations

ACTIVE Camp & Class Manager
Debtmaster
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Pipedrive
Salesforce
Sugar Connect
Zendesk
Claim Broadband Dynamics and update features and information
Claim Broadband Dynamics and update features and information