klink.cloudK-LINK
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Related Products
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About
Omni Channel software solutions including Voice, SMS, WebChat, social media and more. Includes TCPA compliant enhanced manual dialing solution, predictive, progressive and power dialers. ACD/queues, call recording, screen recording, sentiment analysis, custom Dashboards, enhanced customizable reporting with automation, Quality Assurance including automated scoring of calls, AI Voice, Chat and SMS BOT solutions. CPaaS for automatic ordering and routing of phone numbers on our carrier network.
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About
klink.cloud is a comprehensive omnichannel contact center platform that unifies all customer interactions across multiple channels, including voice, video, email, SMS, and social media. It features robust in-app voice and video calling capabilities, conversational AI and chatbots for automation, and virtual numbers from over 80 countries. The platform offers advanced CRM and ticket management systems, complete with help desk ticketing, team collaboration, and custom reporting. Its IVR and ACD systems ensure efficient call routing, while comprehensive call management tools provide real-time metrics and detailed performance reports. Seamless API integrations allow for easy synchronization with existing tools, enhancing the platform's flexibility and functionality. Enterprise-ready and scalable, klink.cloud is designed to streamline customer support operations, improve customer satisfaction, and deliver a seamless customer experience across all touchpoints.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Contact Centers, Collection Agencies, Financial Services, Market Research, BPO, Fundraisers
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Audience
Call center teams
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$14.99
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBroadband Dynamics
Founded: 1996
United States
www.broadbanddynamics.com
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Company InformationK-LINK
Founded: 2017
Singapore
www.klink.cloud/
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Categories |
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Integrations
ACTIVE Camp & Class Manager
Debtmaster
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Pipedrive
Salesforce
Sugar Connect
Zendesk
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Integrations
ACTIVE Camp & Class Manager
Debtmaster
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Pipedrive
Salesforce
Sugar Connect
Zendesk
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