+
+

Related Products

  • Signalmash
    16 Ratings
    Visit Website
  • net2phone
    197 Ratings
    Visit Website
  • Aircall
    1,838 Ratings
    Visit Website
  • ULTATEL
    115 Ratings
    Visit Website
  • Squaretalk
    314 Ratings
    Visit Website
  • Yeastar P-Series PBX System
    116 Ratings
    Visit Website
  • DialedIn
    625 Ratings
    Visit Website
  • Cloudbrink
    28 Ratings
    Visit Website
  • CallHub
    428 Ratings
    Visit Website
  • DialerAI
    5 Ratings
    Visit Website

About

Omni Channel software solutions including Voice, SMS, WebChat, social media and more. Includes TCPA compliant enhanced manual dialing solution, predictive, progressive and power dialers. ACD/queues, call recording, screen recording, sentiment analysis, custom Dashboards, enhanced customizable reporting with automation, Quality Assurance including automated scoring of calls, AI Voice, Chat and SMS BOT solutions. CPaaS for automatic ordering and routing of phone numbers on our carrier network.

About

Zoho CPaaS (formerly Zoho ZeptoMail) is a multi-channel transactional communications platform that helps businesses send and manage customer communications across Email, SMS, WhatsApp, and Voice. It provides developer-friendly APIs, SDKs, webhooks, analytics, and communication management tools to help teams integrate and automate transactional communications into their applications and business workflows. Zoho CPaaS is designed for developers, product teams, SaaS companies, e-commerce businesses, fintech companies, and logistics organizations that need to send time-sensitive customer communications reliably across multiple channels. Common use cases include one-time passwords (OTPs), password resets, payment notifications, order and shipment updates, appointment reminders, security alerts, invoices, and other transactional notifications.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Contact Centers, Collection Agencies, Financial Services, Market Research, BPO, Fundraisers

Audience

Developers, Product Teams, SaaS Companies, E-commerce, Fintech, Financial Services, Enterprises, Startups, Agencies, and businesses requiring transactional Email, SMS, WhatsApp, and Voice communications.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$2 per credit
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 3.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • ZeptoMail offers seamless integration with other apps smoothly. It only supports Transactional Emails which helps to gain high Inbox delivery rates. Dashboard is very easy and provides clear insights to analysis.

Cons

  • Onboarding is little bit confusing but once done then no need to look for any other setup.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Broadband Dynamics
Founded: 1996
United States
www.broadbanddynamics.com

Company Information

Zoho
Founded: 1996
India
www.zoho.com/cpaas/

Alternatives

Alternatives

EmailLabs

EmailLabs

Vercom
Authkey

Authkey

Authkey.io
Routee

Routee

AMD Telecom
RingCentral RingCX

RingCentral RingCX

RingCentral

Categories

AI Call Center Supported
Cloud PBX Supported
IVR Supported
SD-WAN Supported

Categories

Email APIs Supported

Integrations

Axis LMS Not Supported
Debtmaster Supported
EmailVerify Bot Not Supported
Tabular Not Supported
Trumba Not Supported
WordPress Not Supported

Integrations

Axis LMS Supported
Debtmaster Not Supported
EmailVerify Bot Supported
Tabular Supported
Trumba Supported
WordPress Supported
Claim Broadband Dynamics and update features and information
Claim Broadband Dynamics and update features and information
Claim ZeptoMail and update features and information
Claim ZeptoMail and update features and information