InsightSUITE

InsightSUITE

First Insight
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About

Brij is an omnichannel marketing platform that turns retail and marketplace purchases into owned, deterministic customer signals, helping brands identify buyers they normally cannot see when sales happen through retailers and third-party channels. Packaging, inserts, and displays can trigger incentive-led digital experiences such as warranty registrations, sweepstakes, rebates, reorder flows, surveys, and product education, capturing emails, phone numbers, purchase data, preferences, and other first-party information. Its AI engine processes scans, registrations, and receipts to build customer profiles with basket composition, retailer behavior, purchase frequency, and cohort trends. Purchase verification and basket insights transform offline transactions into usable marketing data, while automated segmentation creates behavioral cohorts for activation.

About

First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers with digital surveys specifically designed for the retail industry. Retail leaders use First Insight’s digital testing platform (InsightSUITE) to enable growth by unlocking value from their target customers. Our solution collects zero-party, voice of customer data and combines it with AI to make financial goals a reality. Why First Insight? First Insight's digital engagement module lets you engage prospects, consumers, customers, and employees via a simple and immersive, browser-based user experience. This Voice of the Customer software gathers feedback via survey questions, sentiment ratings, valuations, and open comments. Enterprises can customize the engagement with their own branding, incentives, and links all within one integrated platform.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Consumer brands and omnichannel marketing teams in need of a tool to identify retail and marketplace buyers, capture first-party data, and activate verified purchase signals

Audience

Retail designers, merchants, planners, and marketers.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$899 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

Custom Pricing
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Brij
Founded: 2020
United States
brij.ai/

Company Information

First Insight
United States
www.firstinsight.com

Alternatives

Alternatives

Shopkick

Shopkick

Trax

Categories

Landing Page Supported
Mobile Marketing Supported
Retail Analytics Supported

Categories

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Not Supported
Data Matching Not Supported
GDPR Compliance Supported
Personalization Not Supported
Predictive Modeling Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Supported
Data Blending Not Supported
Data Mining Supported
Demand Forecasting Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Supported
Sentiment Analysis Supported

Integrations

Attentive.ai Supported
Bazaarvoice Supported
Cordial Supported
Google Supported
Google Ads Supported
Google Tag Manager Supported
Klaviyo Supported
Meta AI Supported
Postscript Supported
Rivo Supported
Salesforce Supported
Shopify Supported
TikTok Supported
Yotpo Supported
Zendesk Supported

Integrations

Attentive.ai Not Supported
Bazaarvoice Not Supported
Cordial Not Supported
Google Not Supported
Google Ads Not Supported
Google Tag Manager Not Supported
Klaviyo Not Supported
Meta AI Not Supported
Postscript Not Supported
Rivo Not Supported
Salesforce Not Supported
Shopify Not Supported
TikTok Not Supported
Yotpo Not Supported
Zendesk Not Supported
Claim Brij and update features and information
Claim Brij and update features and information
Claim InsightSUITE and update features and information
Claim InsightSUITE and update features and information