InsightSUITE

InsightSUITE

First Insight
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About

Brij is an omnichannel marketing platform that turns retail and marketplace purchases into owned, deterministic customer signals, helping brands identify buyers they normally cannot see when sales happen through retailers and third-party channels. Packaging, inserts, and displays can trigger incentive-led digital experiences such as warranty registrations, sweepstakes, rebates, reorder flows, surveys, and product education, capturing emails, phone numbers, purchase data, preferences, and other first-party information. Its AI engine processes scans, registrations, and receipts to build customer profiles with basket composition, retailer behavior, purchase frequency, and cohort trends. Purchase verification and basket insights transform offline transactions into usable marketing data, while automated segmentation creates behavioral cohorts for activation.

About

First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers with digital surveys specifically designed for the retail industry. Retail leaders use First Insight’s digital testing platform (InsightSUITE) to enable growth by unlocking value from their target customers. Our solution collects zero-party, voice of customer data and combines it with AI to make financial goals a reality. Why First Insight? First Insight's digital engagement module lets you engage prospects, consumers, customers, and employees via a simple and immersive, browser-based user experience. This Voice of the Customer software gathers feedback via survey questions, sentiment ratings, valuations, and open comments. Enterprises can customize the engagement with their own branding, incentives, and links all within one integrated platform.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Consumer brands and omnichannel marketing teams in need of a tool to identify retail and marketplace buyers, capture first-party data, and activate verified purchase signals

Audience

Retail designers, merchants, planners, and marketers.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$899 per month
Free Version
Free Trial

Pricing

Custom Pricing
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Brij
Founded: 2020
United States
brij.ai/

Company Information

First Insight
United States
www.firstinsight.com

Alternatives

Alternatives

Shopkick

Shopkick

Trax

Categories

Categories

Customer Data Platforms (CDP) Features

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Predictive Analytics Features

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Integrations

Attentive.ai
Bazaarvoice
Cordial
Google
Google Ads
Google Tag Manager
Klaviyo
Meta AI
Postscript
Rivo
Salesforce
Shopify
TikTok
Yotpo
Zendesk

Integrations

Attentive.ai
Bazaarvoice
Cordial
Google
Google Ads
Google Tag Manager
Klaviyo
Meta AI
Postscript
Rivo
Salesforce
Shopify
TikTok
Yotpo
Zendesk
Claim Brij and update features and information
Claim Brij and update features and information
Claim InsightSUITE and update features and information
Claim InsightSUITE and update features and information