Xactimate

Xactimate

Xactware
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About

Brighthammer is a field documentation app for independent property restoration contractors. It helps field technicians record job photos and notes by room, capture moisture readings, create moisture maps and drying logs, track equipment, and maintain a job activity timeline. Teams can annotate photos, collect e-signatures, complete custom forms, document contents, and create floor plans using LiDAR on supported iOS devices. The product includes tools for water mitigation work, such as an equipment calculator and an AI drying assistant that uses job readings to suggest equipment and drying strategies. Users can generate customizable PDF reports for sharing with adjusters. Brighthammer also supports offline work and offers a CRM workflow through Zapier. The vendor describes its plans as flat-rate, with unlimited users and photo storage.

About

Xactimate, the industry's most powerful and comprehensive solution for property claims estimation, is the number one choice for restoration professionals thanks to its accuracy and flexibility throughout all stages of the repair process. Xactimate can be accessed from a desktop computer, online browser, or mobile device, enabling insurers, loss adjusters, restoration contractors, reconstruction contractors, and specialized service providers to achieve greater speed and accuracy in their claims handling. Small download and streamlined installation gets you set up quickly. Includes all the top features and capabilities for adjusters, insurers, and contractors. Works with or without an internet connection, then syncs with the cloud to stay updated. Fast, full-featured onsite claims handling for contractors and field adjusters.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Independent property restoration contractors (water mitigation, fire, and mold) and their owners, project managers, and field techs

Audience

Restoration professionals looking for a claims estimating platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$99/month
$99 per month, flat rate, with unlimited users and photo storage. No contracts; cancel anytime. Includes a 14-day free trial. Currency, plan scope, and any applicable taxes or fees were not specified.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 1.5 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • Dumb down version of RS Means assemblies. Residential order of magnitude type work is fine. There is no other pros. If you are looking to check a box that you did an ESI, maybe this is an ok product.
  • See below.

Cons

  • Does not have all the typical structural MEP components. IT service is dismal. Deceptive business practice on subscription services.
  • This was the worst decision I made in my 35 + years in the insurance restoration industry... We tried to make it work but it was such old technology and still in beta. I thought maybe it was me but I had my IT guy sit brown with me and he said it was a joke. The part that was crazy is that I actually have documentation from them saying that they support what I was saying . I asked for my money back and they would not give a refund.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Brighthammer
Founded: 2025
Canada
brighthammer.app/

Company Information

Xactware
Founded: 1986
United States
www.xactware.com/en-us/solutions/claims-estimating/xactimate/professional/

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Albi

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MICA

MICA

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Xcelerate

Xcelerate

Xcelerate Restoration Software

Categories

Categories

Restoration Management Features

Bid Management Supported
CRM Supported
Document Management Supported
Fire Restoration Supported
Job Tracking Supported
Mold Remediation Supported
Project Management Supported
Scheduling Supported
Task Management Supported
Water Restoration Supported

Integrations

CapOut Not Supported
ClickClaims Not Supported
DocuSketch Not Supported
Encircle Not Supported
OpenAdapt Not Supported
PHOTO iD by U Scope Not Supported
PSA Not Supported
RoofScope Not Supported
ScopeAssist Not Supported
Xactware Benchmark Not Supported
Zapier Supported

Integrations

CapOut Supported
ClickClaims Supported
DocuSketch Supported
Encircle Supported
OpenAdapt Supported
PHOTO iD by U Scope Supported
PSA Supported
RoofScope Supported
ScopeAssist Supported
Xactware Benchmark Supported
Zapier Not Supported
Claim Brighthammer and update features and information
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