Related Products
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About
BrightInfo's self-learning JARGON™ algorithm analyzes your website pages and learns your content assets. When visitors arrive to your website, JARGON™ tracks individual behavior, considers it against crowd behavior, and presents each visitor with the most relevant content from your existing content pool - all in real time, all fully automated. Most marketers are delighted when increasing their conversion rate, for instance from 5% to 6%. In this regard, BrightInfo insists on looking at the glass half-empty. More than 95% of visitors to a website – potential customers – leave without engaging. They don't find it relevant. Which is strange, since they've reached the website for a reason. Visitors arrive to your website from different channels and industries, they come with specific needs and at various stages of the buying cycle. Each of them behaves according to their own personality and attention span. It is hard to imagine that one website can fit them all.
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About
Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283,000 webshops and websites.
See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording.
Your customers are browsing your website right now. Create a free account on www.smartsupp.com and start chatting with them today.
Key features:
Customizable chat box
Customer satisfaction rating
Automatic messages
Mobile apps
Shortcuts (canned responses)
Detailed statistics
Integrations with e-commerce platforms
Visitor recording (session replay)
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies looking for a Campaign Management platform
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Audience
Websites who want to start a personal conversation with their visitors.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$0.01/month/user
Packages:
FREE forever STANDARD (10 EUR / month) PRO (25 EUR / month)
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationBrightInfo
Founded: 2010
Israel
www.brightinfo.com
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Company InformationSmartsupp
Founded: 2013
Czech Republic
www.smartsupp.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Campaign Management Features
Channel Management
Not Supported
Contact Database
Supported
Email Marketing
Supported
Event Triggered Actions
Supported
Lead Management
Supported
Multi-Campaign
Supported
Content Management Features
Audio Content
Supported
Customizable Templates
Supported
Document Indexing
Supported
E-forms
Supported
Full Text Search
Supported
Image Editor
Supported
SEO Management
Not Supported
Text Editor
Supported
Version Control
Not Supported
Video Content
Supported
Website Management
Supported
Content Marketing Features
Audience Targeting
Supported
Brand Management
Not Supported
Campaign Management
Supported
Categorization / Grouping
Not Supported
Conversion Tracking
Supported
Distribution Management
Not Supported
Editorial Calendar
Not Supported
Multi-Channel Publishing
Supported
Publish Scheduling
Not Supported
SEO Management
Not Supported
Social Media Management
Not Supported
Video Management
Not Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
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Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
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Integrations
WordPress
Supported
Adobe Marketo Engage
Supported
CS-Cart Multi-Vendor
Not Supported
CS-Cart Store Builder
Not Supported
Google Analytics
Not Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
HubSpot Marketing Hub
Supported
Jimdo
Not Supported
Lightspeed Retail
Not Supported
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Integrations
WordPress
Supported
Adobe Marketo Engage
Not Supported
CS-Cart Multi-Vendor
Supported
CS-Cart Store Builder
Supported
Google Analytics
Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
HubSpot Marketing Hub
Not Supported
Jimdo
Supported
Lightspeed Retail
Supported
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