BrightGauge

BrightGauge

ConnectWise
+
+

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About

BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.

About

Work.software is an activity-based, business performance management software platform. Everyone in your organization will be accountable for the goals you set and each employee will have clearly-defined expectations through Individual Impact Plans. Our process streamlines improvement, naturally creating a system for employees to consistently hit their goals through individual accountability. This is accomplished through the use of mindset, ability, and performance evaluations (M.A.P.s). Track non-financial metrics that improve employee performance and increase business value. Work.software creates an actionable process to ensure your team has the direction needed to produce measurable results. Revenue, VCR, profit and cash flow are the primary focus of your performance sessions. Knowing which metrics add maximum value to your business is vital to sustainable growth. Work.software’s dashboard helps you navigate the optimal direction of your business.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT service providers and MSPs that need a data platform to manage their processes

Audience

Companies requiring a solution to track non-financial metrics to improve employee performance and business value

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Free Version
Free Trial

Pricing

$600 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Easy to use, nice gauges/dashboards and you can drill down on the data for detail. Creating gauges are simple, if you know the terminology of the data source (i.e. QuickBooks or ConnectWise PSA)

Cons

  • None to think of, more data sources is always good.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ConnectWise
Founded: 2011
United States
www.connectwise.com/platform/business-management/brightgauge

Company Information

Work.software
Founded: 2020
United States
www.work.software

Alternatives

CWDash

CWDash

Forza Technology Solutions

Alternatives

StratPlan

StratPlan

Global Business Consultants
ActiveMetrics

ActiveMetrics

PureShare
Pine BI

Pine BI

Pinexl
Gauge

Gauge

ThoughtWorks
Visuant

Visuant

Competitive Solutions

Categories

Categories

Business Performance Management Features

Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Dashboard Features

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Visualization Features

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Reporting Features

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Business Performance Management Features

Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Integrations

Accelo
Addigy
Auvik
CloudRadial
ConnectWise PSA
ConnectWise RMM
Customer Thermometer
Digital.ai Continuum
GitHub
Harvest
IT Glue
Kaseya BMS
N‑able N-sight RMM
OpenText Core DNS Protection
Rev.io PSA
Salesforce
Simplesat
Strategy Overview
Vanta
bvoip

Integrations

Accelo
Addigy
Auvik
CloudRadial
ConnectWise PSA
ConnectWise RMM
Customer Thermometer
Digital.ai Continuum
GitHub
Harvest
IT Glue
Kaseya BMS
N‑able N-sight RMM
OpenText Core DNS Protection
Rev.io PSA
Salesforce
Simplesat
Strategy Overview
Vanta
bvoip
Claim BrightGauge and update features and information
Claim BrightGauge and update features and information
Claim Work.software and update features and information
Claim Work.software and update features and information