BrightGauge

BrightGauge

ConnectWise
Informer

Informer

Entrinsik
+
+

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About

BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.

About

Most data analytics platforms tout individual reports and dashboards while neglecting the proper curation, management and governance of the vast amounts of data that can live within and outside an organization. Informer has simplified this whole process while being completely scalable for large institutions and partners with SaaS offerings. Why struggle to extract critical insights buried in your data? With Informer, teams across your entire organization can easily explore governed datasets to create dashboards and share content in order to make the best possible business decisions based on trusted, relevant information. Access real-time data relevant to your department to answer key business questions. Organize disparate data and use powerful data discovery capabilities to blend and explore data. True self-service data analysis and dashboard creation from an easy to use, intuitive interface.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT service providers and MSPs that need a data platform to manage their processes

Audience

Companies and professionals interested in a data analytics platforms

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy to use, nice gauges/dashboards and you can drill down on the data for detail. Creating gauges are simple, if you know the terminology of the data source (i.e. QuickBooks or ConnectWise PSA)

Cons

  • None to think of, more data sources is always good.

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ConnectWise
Founded: 2011
United States
www.connectwise.com/platform/business-management/brightgauge

Company Information

Entrinsik
Founded: 1984
United States
www.entrinsik.com

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Categories

Dashboard Supported
Data Visualization Supported
Reporting Supported

Categories

Dashboard Supported
Data Visualization Supported
Reporting Supported

Dashboard Features

Annotations Not Supported
Data Source Integrations Supported
Functions / Calculations Supported
Interactive Not Supported
KPIs Supported
OLAP Not Supported
Private Dashboards Supported
Public Dashboards Supported
Scorecards Supported
Themes Not Supported
Visual Analytics Not Supported
Widgets Not Supported

Data Visualization Features

Analytics Supported
Content Management Not Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Not Supported
Relational Display Not Supported
Simulation Models Not Supported
Visual Discovery Not Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Not Supported
Drill Down Not Supported
Email Reports Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Not Supported
OLAP Not Supported
Report Export Not Supported
Sales Reports Not Supported
Scheduled / Automated Reports Supported

Business Performance Management Features

Ad hoc Analysis Not Supported
Ad Hoc Reports Supported
Budgeting & Forecasting Not Supported
Consolidation / Roll-Up Not Supported
Dashboard Supported
Key Performance Indicators Supported
Predictive Analytics Not Supported
Qualitative Analysis Not Supported
Quantitative Analysis Not Supported
Scorecarding Supported
Strategic Planning Not Supported

Dashboard Features

Annotations Not Supported
Data Source Integrations Supported
Functions / Calculations Supported
Interactive Supported
KPIs Supported
OLAP Not Supported
Private Dashboards Supported
Public Dashboards Supported
Scorecards Not Supported
Themes Not Supported
Visual Analytics Supported
Widgets Supported

Data Visualization Features

Analytics Supported
Content Management Not Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Not Supported
Relational Display Supported
Simulation Models Not Supported
Visual Discovery Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Supported
Drill Down Supported
Email Reports Not Supported
Financial Reports Supported
Forecasting Supported
Marketing Reports Supported
OLAP Not Supported
Report Export Supported
Sales Reports Supported
Scheduled / Automated Reports Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Not Supported
Budgeting & Forecasting Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Not Supported
Profitability Analysis Supported
Strategic Planning Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Integrations

Aptora Total Office Manager Supported
Autotask PSA Supported
Backup Radar Supported
CloudRadial Supported
ConnectWise Automate Supported
ConnectWise PSA Supported
CrewHu Supported
Customer Thermometer Supported
Datto SIRIS Supported
Digital.ai Continuum Supported
Dropbox Supported
Freshdesk Supported
IT Glue Supported
Kaseya VSA Supported
Microsoft OneDrive Supported
MySQL Supported
Network Glue Supported
Paessler PRTG Supported
RingCentral RingEX Supported
SmileBack Supported

Integrations

Aptora Total Office Manager Not Supported
Autotask PSA Not Supported
Backup Radar Not Supported
CloudRadial Not Supported
ConnectWise Automate Not Supported
ConnectWise PSA Not Supported
CrewHu Not Supported
Customer Thermometer Not Supported
Datto SIRIS Not Supported
Digital.ai Continuum Not Supported
Dropbox Not Supported
Freshdesk Not Supported
IT Glue Not Supported
Kaseya VSA Not Supported
Microsoft OneDrive Not Supported
MySQL Not Supported
Network Glue Not Supported
Paessler PRTG Not Supported
RingCentral RingEX Not Supported
SmileBack Not Supported
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