RSTickets!ProRSJoomla!
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Related Products
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About
Bravenet provides all the tools you need to master the Web. Millions of members enjoy our easy site builder, world-class hosting and all our amazing web tools and widgets. We have made Web Hosting easy and affordable. Everything is at your fingertips domains, email accounts, databases, SSL certificates, and one-click installs of software like Wordpress, Joomla and PHPBB. The Easy Drag and Drop Website Builder, no coding required! Start with a theme and then use our easy to use component editor make it yours. Hundreds of great Blog templates, all with Drag and Drop widgets. You'll be blogging in no time! And all Blogs are responsive... scaling perfectly for mobile devices. It is so easy to build a contact list and send beautiful customized email campaigns. You will love our Drag and Drop Builder, Scheduled sends, amazing Templates, full Statistics. All deliciously Responsive for Mobile!
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About
We are more than happy to announce you that RSTickets!Pro, our HelpDesk ticketing system component, has been updated in order to support the new Joomla! 4 version. Although there is no stable version released yet, we are continuing the new Joomla! 4 compatibility streak and updated our RSTickets!Pro component in order to support this new version of Joomla!. Various miscellaneous adjustments we're done to RSTickets!Pro component, like tidying up the source code and updating certain areas for a more consistent display to benefit both Joomla! 3 and Joomla! 4. All RSDirectory! configuration options are gathered in the Configuration tab, where they have been grouped based on their relevance. Provides a safe and private environment for customers. Able to create and reply to tickets directly through emails. Multiple email notifications to both customers and staff.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Webmaster solution for anyone in need of a website service
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Audience
Companies searching for a solution to manage and improve their operations and services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBravenet
Canadad
www.bravenet.com
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Company InformationRSJoomla!
United States
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
No info available.
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Integrations
No info available.
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