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About

Brandwatch is a leading Consumer Intelligence and Social Media Management solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics. Within its Social Media Management solution, Brandwatch (formerly Falcon.io) offers features including social media listening, engagement, publishing, measurement, influencer marketing and customer data management. With Brandwatch, marketers and companies can deliver more personalized brand experiences across touchpoints, based on enriched customer profiles. This solution features a highly intuitive and collaborative UI and is complemented by the best support team in the business.

About

Sotrender is an analytics and reporting tool that helps marketers understand and drive their social media performance and make data-driven decisions about their strategies. Marketers use Sotrender to compile data from their Facebook, Instagram, TikTok, and LinkedIn accounts all in one place. That way, they're able to quickly analyze their social media performance, get to know their audience better, and generate one-time or recurring reports. Thanks to AI-fuelled solutions and reliable data, analyzing & reporting social media results can be quick and efficient. As benchmarking is also essential in data-driven marketing, Sotrender makes it easy to track competitors’ social KPIs - both organic and paid. With Sotrender's AI-driven Meta Ads Optimization, marketers are able to improve their social media ads performance without increasing budget.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Medium-sized to enterprise companies across a broad array of industries. Key industries include agencies, retail, CPG, education, financial services, healthcare, travel, and technology.

Audience

Companies that rely on a strong social media and overall online presence, marketing/PR agencies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Flexible packages tailored to your needs.
Free Version Not Supported
Free Trial Not Supported

Pricing

$72 a month with 5 profiles
The Essential package gives 3 users access to the application. Users can analyze up to 5 profiles and get:
- 90 days of historical data,
- PDF, PPTX, XLS reports,
- Sotrender Ads module.

Our most popular package, the Expert package, includes:
- One year of historical data,
- Communication strategy analysis,
- Scheduled reports,
- Meta Ads Optimization,
- 30 profiles available for analysis by an unlimited number of users.

For more detailed information about our packages, visit our pricing page.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 5.0 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Brandwatch provides a single platform that combines social media marketing & user engagement. It additionally offers automated post publishing functionality to streamline your workflow, making your job easier. From a user perspective, managing the platform is highly intuitive & user-friendly.
  • #1- It gives one platform for social media marketing with user engagement. #2- It also offers you automated post publishing to make your job easy. #3- In the usages point of view, it's very easy to manage.
  • Super good layout and structure of the user interface which was nice. Works well and does what you'd need.

Cons

  • Overall, our experience was positive & we received a good response from the team.
  • #1- We had a positive overall experience and response.
  • I feel like it was too costly for what it does.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Brandwatch
Founded: 2007
United Kingdom
www.brandwatch.com

Company Information

Sotrender
Founded: 2010
Poland
sotrender.com

Alternatives

Alternatives

Iconosquare

Iconosquare

Tripnity
Imatag

Imatag

IMATAG
MavSocial

MavSocial

Maventus Group
Meltwater

Meltwater

Meltwater Group

Categories

Categories

Social Media Analytics Tools Features

Campaign Analytics Supported
Competitor Monitoring Supported
Customizable Reports Supported
Engagement Tracking Supported
Influencer Tracking Supported
Multi-Channel Data Collection Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Supported
Content Management Supported
Conversion Tracking Supported
Customer Targeting Supported
Keyword Filtering Supported
Multi-Account Management Supported
Post Scheduling Supported

Audience Intelligence Features

AI / Machine Learning Supported
Audience Segmentation Supported
Competitive Intelligence Supported
Content Tracking Supported
Data Visualization Supported
Data-Driven Insights Supported
Filters / Search Supported
Image Recognition Supported
Sentiment Analysis Supported
Social Listening Supported
Social Media Analytics Supported
Trend Tracking Supported

Brand Management Features

Approval Process Control Supported
Artwork Management Not Supported
Asset Management Supported
Change Management Not Supported
Fulfillment Distribution Not Supported
Project Management Supported

Brand Protection Features

Case Management Not Supported
Domain Monitoring Supported
Investigation Management Not Supported
Marketplace Monitoring Not Supported
Mobile App Monitoring Not Supported
Paid Search Monitoring Not Supported
Prioritization Not Supported
Social Media Monitoring Supported

Content Marketing Features

Audience Targeting Supported
Brand Management Supported
Campaign Management Supported
Categorization / Grouping Supported
Conversion Tracking Not Supported
Distribution Management Supported
Editorial Calendar Supported
Multi-Channel Publishing Supported
Publish Scheduling Supported
SEO Management Not Supported
Social Media Management Supported
Video Management Supported

Media Monitoring Features

Alerts / Notifications Supported
Broadcast Media Monitoring Not Supported
Content Translation Not Supported
Dashboards / Reporting Supported
Export Results Supported
Online News Monitoring Not Supported
Podcast Monitoring Not Supported
Print Media Monitoring Not Supported
Social Media Monitoring Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Social CRM Features

Calendar/Reminder System Supported
Customer Support Supported
Email Marketing Not Supported
Lead Capture Not Supported
Lead Nurturing Supported
Live Chat Not Supported
Marketing Automation Integration Supported
Multi-Channel Social Integration Supported
Social Media Monitoring Supported
Task Management Supported

Social Media Advertising Features

Ad Buying Not Supported
Ad Creation Not Supported
Bulk Advertising Supported
Campaign Management Supported
Collaboration Tools Supported
Comment / Reply Moderation Supported
Digital Asset Management Supported
Reporting / Analytics Supported
Retargeting Supported
Roles / Permissions Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Social Media Monitoring Features

Audience Segmentation Supported
Competitive Analysis Supported
Configurable Alerts Supported
Customer Engagement Supported
Dashboard Supported
Impact Scoring Not Supported
Influencer Tracking Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported

Social Media Analytics Tools Features

Campaign Analytics Supported
Competitor Monitoring Supported
Customizable Reports Supported
Engagement Tracking Supported
Influencer Tracking Not Supported
Multi-Channel Data Collection Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Not Supported
Content Management Supported
Conversion Tracking Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Supported
Post Scheduling Not Supported

Reporting Features

Customizable Dashboard Not Supported
Data Source Connectors Not Supported
Drag & Drop Not Supported
Drill Down Not Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Not Supported
Marketing Reports Supported
OLAP Not Supported
Report Export Supported
Sales Reports Not Supported
Scheduled / Automated Reports Supported

Integrations

Facebook Supported
Instagram Supported
LinkedIn Supported
X (Twitter) Supported
Conversus.AI Supported
Data Virtuality Supported
Dataddo Supported
Desktop.com Supported
Forsta Supported
Instagram Ads Supported
Meta Ads Supported
Netino Supported
Neurons Predict Supported
Qualtrax Supported
Reddit Supported
Rivery Supported
Salesforce Supported
Studio Creatio Supported
TikTok Not Supported
Zendesk Supported

Integrations

Facebook Supported
Instagram Supported
LinkedIn Supported
X (Twitter) Supported
Conversus.AI Not Supported
Data Virtuality Not Supported
Dataddo Not Supported
Desktop.com Not Supported
Forsta Not Supported
Instagram Ads Not Supported
Meta Ads Not Supported
Netino Not Supported
Neurons Predict Not Supported
Qualtrax Not Supported
Reddit Not Supported
Rivery Not Supported
Salesforce Not Supported
Studio Creatio Not Supported
TikTok Supported
Zendesk Not Supported
Claim Brandwatch and update features and information
Claim Brandwatch and update features and information
Claim Sotrender and update features and information
Claim Sotrender and update features and information