Brandwatch

Brandwatch

4.0 out of 5 stars
Brandwatch Maybe*

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Brandwatch:

About

Brandwatch is a leading Consumer Intelligence and Social Media Management solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics. Within its Social Media Management solution, Brandwatch (formerly Falcon.io) offers features including social media listening, engagement, publishing, measurement, influencer marketing and customer data management. With Brandwatch, marketers and companies can deliver more personalized brand experiences across touchpoints, based on enriched customer profiles. This solution features a highly intuitive and collaborative UI and is complemented by the best support team in the business.
Maybe*:

About

Maybe* helps organisations move from AI experimentation to AI execution by deploying AI Agents that get real work done. Our AI Agents operate inside Slack or Microsoft Teams, embedding AI directly into everyday workflows rather than adding another tool to manage. These AI Agents connect to existing business systems and take ownership of defined tasks such as reporting, content creation, customer support, and internal operations. Outputs are governed, repeatable, and designed for real business use. Teams can begin with ready-made AI Agents to see value quickly, then extend adoption across additional workflows using Maybe*’s patent-pending AI Agent Builder. Built with reliability, security, and control in mind, Maybe* supports organisations that want AI to work consistently as part of their team.
Brandwatch:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Maybe*:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Brandwatch:

Audience

Medium-sized to enterprise companies across a broad array of industries. Key industries include agencies, retail, CPG, education, financial services, healthcare, travel, and technology.
Maybe*:

Audience

Organisations that are looking to execute AI by deploying AI Agents that get real work done
Brandwatch:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Maybe*:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Brandwatch:

API

Offers API Supported
Maybe*:

API

Offers API Supported
Brandwatch:

Screenshots and Videos

Maybe*:

Screenshots and Videos

Brandwatch:

Pricing

Flexible packages tailored to your needs.
Free Version Not Supported
Free Trial Not Supported
Maybe*:

Pricing

£97 per month
Plans that scale as you grow
Free Version Not Supported
Free Trial Not Supported
Brandwatch:

Reviews/Ratings

Overall 4.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 5.0 / 5
support 4.7 / 5
Maybe*:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Brandwatch:

Pros & Cons from Real Users

Pros

  • Brandwatch provides a single platform that combines social media marketing & user engagement. It additionally offers automated post publishing functionality to streamline your workflow, making your job easier. From a user perspective, managing the platform is highly intuitive & user-friendly.
  • #1- It gives one platform for social media marketing with user engagement. #2- It also offers you automated post publishing to make your job easy. #3- In the usages point of view, it's very easy to manage.
  • Super good layout and structure of the user interface which was nice. Works well and does what you'd need.

Cons

  • Overall, our experience was positive & we received a good response from the team.
  • #1- We had a positive overall experience and response.
  • I feel like it was too costly for what it does.
Brandwatch:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Maybe*:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Brandwatch:

Company Information

Brandwatch
Founded: 2007
United Kingdom
www.brandwatch.com
Maybe*:

Company Information

Maybe*
Founded: 2014
United Kingdom
maybetech.com
Brandwatch:

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Brandwatch:
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Brandwatch:

Categories

Maybe*:

Categories

Brandwatch:

Social Media Analytics Tools Features

Campaign Analytics Supported
Competitor Monitoring Supported
Customizable Reports Supported
Engagement Tracking Supported
Influencer Tracking Supported
Multi-Channel Data Collection Supported

Social Media Monitoring Features

Audience Segmentation Supported
Competitive Analysis Supported
Configurable Alerts Supported
Customer Engagement Supported
Dashboard Supported
Impact Scoring Not Supported
Influencer Tracking Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported

Audience Intelligence Features

AI / Machine Learning Supported
Audience Segmentation Supported
Competitive Intelligence Supported
Content Tracking Supported
Data Visualization Supported
Data-Driven Insights Supported
Filters / Search Supported
Image Recognition Supported
Sentiment Analysis Supported
Social Listening Supported
Social Media Analytics Supported
Trend Tracking Supported

Brand Management Features

Approval Process Control Supported
Artwork Management Not Supported
Asset Management Supported
Change Management Not Supported
Fulfillment Distribution Not Supported
Project Management Supported

Brand Protection Features

Case Management Not Supported
Domain Monitoring Supported
Investigation Management Not Supported
Marketplace Monitoring Not Supported
Mobile App Monitoring Not Supported
Paid Search Monitoring Not Supported
Prioritization Not Supported
Social Media Monitoring Supported

Content Marketing Features

Audience Targeting Supported
Brand Management Supported
Campaign Management Supported
Categorization / Grouping Supported
Conversion Tracking Not Supported
Distribution Management Supported
Editorial Calendar Supported
Multi-Channel Publishing Supported
Publish Scheduling Supported
SEO Management Not Supported
Social Media Management Supported
Video Management Supported

Media Monitoring Features

Alerts / Notifications Supported
Broadcast Media Monitoring Not Supported
Content Translation Not Supported
Dashboards / Reporting Supported
Export Results Supported
Online News Monitoring Not Supported
Podcast Monitoring Not Supported
Print Media Monitoring Not Supported
Social Media Monitoring Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Social CRM Features

Calendar/Reminder System Supported
Customer Support Supported
Email Marketing Not Supported
Lead Capture Not Supported
Lead Nurturing Supported
Live Chat Not Supported
Marketing Automation Integration Supported
Multi-Channel Social Integration Supported
Social Media Monitoring Supported
Task Management Supported

Social Media Advertising Features

Ad Buying Not Supported
Ad Creation Not Supported
Bulk Advertising Supported
Campaign Management Supported
Collaboration Tools Supported
Comment / Reply Moderation Supported
Digital Asset Management Supported
Reporting / Analytics Supported
Retargeting Supported
Roles / Permissions Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Supported
Content Management Supported
Conversion Tracking Supported
Customer Targeting Supported
Keyword Filtering Supported
Multi-Account Management Supported
Post Scheduling Supported
Brandwatch:

Integrations

Audiense Supported
Conversus.AI Supported
Dataddo Supported
Desktop.com Supported
Facebook Messenger Supported
Forsta Supported
Instagram Ads Supported
Khoros Supported
LinkedIn Supported
Meta Ads Supported
Netino Supported
Neurons Predict Supported
Qualtrax Supported
Rivery Supported
Salesforce Supported
Salesforce Agentforce Service Supported
Socialgist Supported
Sociuu Supported
Studio Creatio Supported
YouTube Supported
Maybe*:

Integrations

Audiense Not Supported
Conversus.AI Not Supported
Dataddo Not Supported
Desktop.com Not Supported
Facebook Messenger Not Supported
Forsta Not Supported
Instagram Ads Not Supported
Khoros Not Supported
LinkedIn Not Supported
Meta Ads Not Supported
Netino Not Supported
Neurons Predict Not Supported
Qualtrax Not Supported
Rivery Not Supported
Salesforce Not Supported
Salesforce Agentforce Service Not Supported
Socialgist Not Supported
Sociuu Not Supported
Studio Creatio Not Supported
YouTube Not Supported
Brandwatch:
Claim Brandwatch and update features and information
Claim Brandwatch and update features and information
Maybe*:
Claim Maybe* and update features and information
Claim Maybe* and update features and information