BrandMail vs. OpenText Core Email Continuity​ Comparison Chart

Pros

• 100% Support any day anytime - Always willing to support their ticketing system helps us alot to resolve issues
• I like the whole setup of BrandMail, it's easy to use and navigate. It's straightforward and easy to navigate
• Centralised signature management, seamless Outlook integration, consistent branding across all users, easy to update organisation-wide, reliable performance, and helpful customer support.
• The communication was amazing. I always got extremely fast help and super nice employees, who are very competent and helpful. They take time to solve your specific problems and offer creative, fast solutions. I have not experienced such a good working relationship with a company that’s even in a different country. They even went beyond what I wanted and brought in their own creativity.
• - Centralized control of email signatures and banners ensures consistent brand presentation across the organization - Easy-to-use interface for end users, while giving marketing and admin teams strong governance and control - Ability to run banner campaigns and track engagement adds measurable marketing value to everyday emails - Responsive customer support and onboarding assistance
• The email signatures works across all devices and email clients. We are also able to offer further information to recipients that we can track.
• BrandMail allows us to communicate with customers in a uniform, professional manner. It creates a professional look and allows staff use of pre-designed and approved (editable and customizable) templates.
• BrandMail has proven to be a valuable tool for maintaining brand consistency and streamlining our communication processes. The platform also enables us to manage marketing banners effectively, and the integrated "rate our service" feature provides the added benefit of capturing real-time customer feedback.
• It is easy to implement, and you can change banners as you need to align with what you want to communicate to your clients. It even allows for multiple banners to be active at the same time.
• I appreciate how hands-on and communicative the team is. They support you throughout the entire process and offer training to help you gain a better understanding and become more independent. Additionally, they are very patient with their clients.