BrandMail

BrandMail

BrandQuantum
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About

BrandMail®, developed by BrandQuantum, is a software solution that seamlessly integrates with Microsoft Outlook to empower every employee in the organization to automatically create consistently branded emails via a single toolbar that provides access to brand standards and the latest pre-approved content. Develop email signatures in line with your brand specifications which look consistent, no matter which device or platform they are viewed on. Your signatures are tamper-proof and centrally managed. More importantly, users see their signatures, banners and surveys when they create, reply or forward emails. BrandMail does not reroute your emails via any external servers and does not append rules to your exchange environment. It works directly within Microsoft Outlook. Leverage every email as an opportunity to brand consistently and minimize the security risks associated with the tampering of HTML signatures.

About

Exclaimer is the industry's leading provider of email signature solutions, empowering businesses to unlock the potential of email as a key digital advertising channel. With its award-winning tools, organizations can simplify the management of email signatures to deliver consistent branding, promote marketing campaigns and company news, gather real-time customer feedback, and much more. Over 60,000 organizations in 150+ countries rely on Exclaimer for their email signature solutions. Its diverse customer base includes Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. So, whether you work with Office 365, Google Workspace or Exchange, we can re-energize your sign off.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Brand-driven organizations looking to leverage consistent and tamper-proof signatures, banners, surveys and content across all email platforms. BrandMail desktop, Web and Lite offer centralized branding across all email clients, on Windows and Mac and across all mobile devices. Google Workspace and Microsoft 365 are fully supported.

Audience

Companies seeking a solution to centrally design and manage professional email signatures

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1 per user per month
We offer BrandMail (desktop), BrandMail Lite (reroute only) and BrandMail for O365 Web. Each license type has a user sliding scale - the more users the lower the unit price.
Free Version Not Supported
Free Trial Supported

Pricing

$0.90 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.9 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.3 / 5
features 4.5 / 5
design 4.4 / 5
support 4.4 / 5

Pros from Real Users

Pros

  • I like the whole setup of BrandMail, it's easy to use and navigate. It's straightforward and easy to navigate
  • Centralised signature management, seamless Outlook integration, consistent branding across all users, easy to update organisation-wide, reliable performance, and helpful customer support.
  • The communication was amazing. I always got extremely fast help and super nice employees, who are very competent and helpful. They take time to solve your specific problems and offer creative, fast solutions. I have not experienced such a good working relationship with a company that’s even in a different country. They even went beyond what I wanted and brought in their own creativity.
  • - Centralized control of email signatures and banners ensures consistent brand presentation across the organization - Easy-to-use interface for end users, while giving marketing and admin teams strong governance and control - Ability to run banner campaigns and track engagement adds measurable marketing value to everyday emails - Responsive customer support and onboarding assistance
  • The email signatures works across all devices and email clients. We are also able to offer further information to recipients that we can track.
  • BrandMail allows us to communicate with customers in a uniform, professional manner. It creates a professional look and allows staff use of pre-designed and approved (editable and customizable) templates.
  • BrandMail has proven to be a valuable tool for maintaining brand consistency and streamlining our communication processes. The platform also enables us to manage marketing banners effectively, and the integrated "rate our service" feature provides the added benefit of capturing real-time customer feedback.
  • It is easy to implement, and you can change banners as you need to align with what you want to communicate to your clients. It even allows for multiple banners to be active at the same time.
  • I appreciate how hands-on and communicative the team is. They support you throughout the entire process and offer training to help you gain a better understanding and become more independent. Additionally, they are very patient with their clients.
  • We have been using BrandMail for some months now and am really pleased with the support that we received implementing the product. It is great that we can update employee details via the platform and we appreciate the customisations the team made for us.

Pros & Cons from Real Users

Pros

  • - Easy to get setup - Works easily and consistently - Allows you to preview signatures within Exclaimer
  • The product makes it easy to create and manage signatures.
  • -Uses AD or AAD/Entra ID to grab data/info for the signature so you don't need to change every single thing or visit their console just for it. -Once it's setup, it works like a charm
  • Nice visuals, really brightened up our email signatures and got the company aligned to our new branding
  • The visuals of the email signatures are amazing. We have a lot of detail and were able to customise the size to our liking.

Cons

  • - Signature editor is a bit slow/clunky - Feels more geared towards Office 365 environments vs. Google Workspace; some features lacking or unintuitive in Google. For example group email addresses etc. are harder to get signatures added to in Google vs. Office 365 - Support can be a bit slow; had to jump through hurdles to switch the server instances we are using (our free trial defaulted to a US-based instance when we are actually based in Australia, resulting in slow performance - took a while to get this fixed)
  • The license removal is only available on an annual basis.
  • -Had some weird bugs (what program doesn't) where it wouldn't format correctly after a reply, but it was resolved by the support team after a few weeks. -Console could use a UI update...
  • Not the easiest UX/UI form an upload point of view
  • Took us a very long time to get it up and running. We have been working on implementing this for around 4 months.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BrandQuantum
Founded: 2014
USA
brandquantum.com/brandmail

Company Information

Exclaimer
Founded: 2001
United Kingdom
exclaimer.com

Alternatives

Alternatives

Categories

Categories

Brand Management Supported
Email Management Supported
Email Signature Supported
Survey Supported

Brand Management Features

Approval Process Control Supported
Artwork Management Supported
Asset Management Supported
Change Management Supported
Fulfillment Distribution Supported
Project Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Email Signature Features

Auto Update Supported
Campaign Specific Signature Supported
Content Creation Supported
Image Management Supported
Legal Disclaimer Supported
Signature Management Supported
Social Media Supported
Templates Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Brand Management Features

Approval Process Control Supported
Artwork Management Supported
Asset Management Supported
Change Management Supported
Fulfillment Distribution Supported
Project Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Email Signature Features

Auto Update Supported
Campaign Specific Signature Supported
Content Creation Supported
Image Management Supported
Legal Disclaimer Supported
Signature Management Supported
Social Media Supported
Templates Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Supported
Question Branching Not Supported
Question Library Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Integrations

Azure Marketplace Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Calendly Not Supported
ConnectWise PSA Not Supported
CrewHu Not Supported
Customer Thermometer Not Supported
Gmail Not Supported
Google Analytics Not Supported
Kaseya VSA Not Supported
LinkedIn Not Supported
Microsoft Bookings Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Exchange Not Supported
ServiceNow Not Supported
Simplesat Not Supported
Slack Not Supported
X (Twitter) Not Supported
YouTube Not Supported

Integrations

Azure Marketplace Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Calendly Supported
ConnectWise PSA Supported
CrewHu Supported
Customer Thermometer Supported
Gmail Supported
Google Analytics Supported
Kaseya VSA Supported
LinkedIn Supported
Microsoft Bookings Supported
Microsoft Dynamics 365 Supported
Microsoft Exchange Supported
ServiceNow Supported
Simplesat Supported
Slack Supported
X (Twitter) Supported
YouTube Supported
Claim Exclaimer and update features and information
Claim Exclaimer and update features and information