Brainwave vs. Pylon Comparison


Brainwave Brainwave AI Technologies	Pylon	+	+
Learn More Update Features	Visit Website	Add To Compare	Add To Compare



Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook
Audience SaaS, Startups		Audience B2B companies
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $49/month Free Version Free Trial		Pricing $59 per month per seat Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software		Reviews/Ratings Read all reviews
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Brainwave AI Technologies Founded: 2023 United Kingdom www.brainwave.so		Company Information Pylon United States usepylon.com
Alternatives IBM watsonx Assistant IBM		Alternatives Zendesk
Algomo		Social Intents
Netomi		DevRev
alphachat		Zoom Virtual Agent Zoom Video Communications
Zendesk View All		Trengo View All
Categories AI Customer Service Chatbot Conversational Support		Categories AI Customer Service Chatbot Conversational AI Conversational Support Customer Communications Management Customer Self-Service Customer Service Help Desk Knowledge Management Live Chat
Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration		Show More Features Customer Communications Management Features Batch Communications Chat / Messaging Content Management Email Distribution Interactive Content Multi-Channel Communications On-Demand Communications Personalization Print Management Template Management Video Content Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management Knowledge Management Features Artificial Intelligence (AI) Cataloging / Categorization Collaboration Content Management Decision Tree Discussion Boards Full Text Search Knowledge Base Management Self Service Portal Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking
Integrations Asana Attio GitHub Google Cloud BigQuery HubSpot CRM HubSpot Service Hub Jira Linear Microsoft Teams Opsgenie PagerDuty Pipedrive Salesforce Slack Snowflake incident.io Show More Integrations		Integrations Asana Attio GitHub Google Cloud BigQuery HubSpot CRM HubSpot Service Hub Jira Linear Microsoft Teams Opsgenie PagerDuty Pipedrive Salesforce Slack Snowflake incident.io Show More Integrations View All 16 Integrations
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