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About

Deliver great customer service with our live chat tools for multiple agents. Build and integrate with our chat, CRM and social media tools using our APIs. Run the model that best fits your needs, 100% bots, 100% live-chat or a hybrid solution to maximize results. We develop our own AI engine with Natural Language Processing (NLP). We use it to better understand user intentions in common business contexts. Our engine works with text and voice messaging and can be complemented with third-party AI tools. Our AI uses cognitive models, machine learning and natural language processing. The platform is robust and allows for customization of your bot behaviors. Use the Botmaker API to integrate your platforms of choice for one or several functions like CRM, live chat, reporting, specific AI processing, pipeline management and more. We can help you build and integrate for custom projects.

About

It talks naturally to leads on your website via chat and on email, using machine learning and natural language processing. ZOE follows up with your leads, makes reverse DNA queries on email or anonymous IP traffic, sets up meetings and even connects phone calls with your reps. These calls are then analyzed using voice pattern recognition for key sales insights. ZOE is a trailblazer in using AI for marketing, giving your teams an unprecedented leverage in capturing, engaging and converting leads to opportunities. ZOE is a product of Web Spiders, an enterprise software company specializing in products for marketing and HR. Makes relevant small talk, with witty responses to generic comments. Small talk training database is updated constantly. ZOE makes an instant phone call or schedules a meeting. The AI Training console helps make ZOE smarter and contextually relevant to your business.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales agents and businesses looking for a live chat tool to optimize their customer service

Audience

Businesses and companies in need of a customer service automation solution for their messaging, email and phone operations

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$149 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Botmaker
Founded: 2016
Argentina
botmaker.com/en/services/

Company Information

ZOE
United States
zoebot.ai/

Alternatives

Alternatives

Lekta

Lekta

Lekta AI
ChattiLive

ChattiLive

ConversionIQ.ai
Ada

Ada

Ada.cx

Categories

Chatbot Supported
Conversational AI Supported

Categories

AI Assistants Supported
Chatbot Supported
Conversational AI Supported
Customer Service Supported

Integrations

Alexa Supported
Facebook Supported
Facebook Messenger Supported
Salesforce Supported
X (Twitter) Supported
Adobe Marketo Engage Not Supported
Amazon Web Services (AWS) Not Supported
Dialogflow Not Supported
Google Assistant Supported
Google Cloud Platform Not Supported
Google Workspace Supported
LUIS Not Supported
Mercado Libre Supported
Microsoft Azure Not Supported
Microsoft Dynamics 365 Not Supported
Skype Supported
Slack Supported
Telegram Supported
WhatsApp Supported
Zendesk Supported

Integrations

Alexa Supported
Facebook Supported
Facebook Messenger Supported
Salesforce Supported
X (Twitter) Supported
Adobe Marketo Engage Supported
Amazon Web Services (AWS) Supported
Dialogflow Supported
Google Assistant Not Supported
Google Cloud Platform Supported
Google Workspace Not Supported
LUIS Supported
Mercado Libre Not Supported
Microsoft Azure Supported
Microsoft Dynamics 365 Supported
Skype Not Supported
Slack Not Supported
Telegram Not Supported
WhatsApp Not Supported
Zendesk Not Supported
Claim Botmaker and update features and information
Claim Botmaker and update features and information
Claim ZOE and update features and information
Claim ZOE and update features and information