OptiTalk

OptiTalk

Zietra
+
+

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About

Deliver great customer service with our live chat tools for multiple agents. Build and integrate with our chat, CRM and social media tools using our APIs. Run the model that best fits your needs, 100% bots, 100% live-chat or a hybrid solution to maximize results. We develop our own AI engine with Natural Language Processing (NLP). We use it to better understand user intentions in common business contexts. Our engine works with text and voice messaging and can be complemented with third-party AI tools. Our AI uses cognitive models, machine learning and natural language processing. The platform is robust and allows for customization of your bot behaviors. Use the Botmaker API to integrate your platforms of choice for one or several functions like CRM, live chat, reporting, specific AI processing, pipeline management and more. We can help you build and integrate for custom projects.

About

OptiTalk is a software agent/bot that can perform tasks or services based on commands or questions. These Intelligent Virtual Assistants (IVA) or Intelligent Personal Assistants (IPA) can be programmed to efficiently handle all primary communication, queries, or problem resolutions. OptiTalk can interpret human speech/text messages and respond via synthesized voice/chat response messages. With in-built features such as machine learning, natural language processing, and deep learning, our bots get better with time and are able to analyze, predict, and go a step further in providing virtual assistance akin to human response, and in real-time. Can provide contextual virtual assistance for cognitive issue resolution and assisted buying. Our Interview bots can replicate human-led interviews, along with automated scoring and recording of sessions for playback/review.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales agents and businesses looking for a live chat tool to optimize their customer service

Audience

Anyone searching for a platform that helps automate tasks

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$149 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Botmaker
Founded: 2016
Argentina
botmaker.com/en/services/

Company Information

Zietra
Founded: 2020
zietra.com/index/optitalk_by_zietra

Alternatives

Alternatives

Inforobo

Inforobo

Brainasoft
ChattiLive

ChattiLive

ConversionIQ.ai
ERNIE Bot

ERNIE Bot

Baidu
Dialogflow

Dialogflow

Google

Categories

Chatbot Supported
Conversational AI Supported

Categories

Chatbot Supported
Conversational AI Supported

Integrations

Alexa Supported
Facebook Supported
Facebook Messenger Supported
Google Assistant Supported
Google Workspace Supported
Instagram Supported
Mercado Libre Supported
Salesforce Supported
Skype Supported
Slack Supported
Telegram Supported
WhatsApp Supported
X (Twitter) Supported
Zendesk Supported
Zoho Connect Supported

Integrations

Alexa Not Supported
Facebook Not Supported
Facebook Messenger Not Supported
Google Assistant Not Supported
Google Workspace Not Supported
Instagram Not Supported
Mercado Libre Not Supported
Salesforce Not Supported
Skype Not Supported
Slack Not Supported
Telegram Not Supported
WhatsApp Not Supported
X (Twitter) Not Supported
Zendesk Not Supported
Zoho Connect Not Supported
Claim Botmaker and update features and information
Claim Botmaker and update features and information
Claim OptiTalk and update features and information
Claim OptiTalk and update features and information