LyroTidio
|
||||||
Related Products
|
||||||
About
Deliver great customer service with our live chat tools for multiple agents. Build and integrate with our chat, CRM and social media tools using our APIs. Run the model that best fits your needs, 100% bots, 100% live-chat or a hybrid solution to maximize results. We develop our own AI engine with Natural Language Processing (NLP). We use it to better understand user intentions in common business contexts. Our engine works with text and voice messaging and can be complemented with third-party AI tools. Our AI uses cognitive models, machine learning and natural language processing. The platform is robust and allows for customization of your bot behaviors. Use the Botmaker API to integrate your platforms of choice for one or several functions like CRM, live chat, reporting, specific AI processing, pipeline management and more. We can help you build and integrate for custom projects.
|
About
Lyro is an AI agent for customer service developed by Tidio, designed to help small, medium-sized, and enterprise businesses manage customer support efficiently. Improve resolution rates and time to respond metrics, boost customer satisfaction.
- Lyro can handle up to 64% of customer inquiries automatically, responding in under 6 seconds.
- It integrates easily with a website and uses existing support content to generate accurate answers.
- Supports multiple languages and works across live chat, WhatsApp, Instagram, and Messenger.
- Capable of performing tasks like checking order status, recommending products, and creating support tickets.
- Allows human agents to monitor and step in when needed to ensure proper handling of conversations.
It's a useful tool for automating routine support and improving response times without losing human oversight. Free 7-day trial available. No credit card required.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Sales agents and businesses looking for a live chat tool to optimize their customer service
|
Audience
SMB to enterprise; ecommerce, tech, services
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$149 per month
Free Version
Free Trial
|
Pricing
$749
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationBotmaker
Founded: 2016
Argentina
botmaker.com/en/services/
|
Company InformationTidio
Founded: 2013
United States
www.tidio.com/ai-agent/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Chatbot Features
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI Features
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
|
||||||
Integrations
Facebook Messenger
Instagram
Salesforce
WhatsApp
Zendesk
Adobe Commerce
Alexa
Brevo
Google Analytics
Google Assistant
|
Integrations
Facebook Messenger
Instagram
Salesforce
WhatsApp
Zendesk
Adobe Commerce
Alexa
Brevo
Google Analytics
Google Assistant
|
|||||
|
|
|