Related Products
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About
Manage and reply to conversations wherever they’re happening from a unified inbox. Deliver powerful customer experiences with a seamless Live Chat integration. AI-powered chatbots help engage with your visitors and answer all recurring questions instantly, 24/7 - even when you're away from your desk. Chatbots collect data and analyze your audience, so you can make smarter decisions and achieve better results. Tailor a better approach to customers using all the data gathered about their spending, business types, and more. Track performance, monitor trends, and see how you stack up with powerful reporting. Process orders, send cart reminders, manage inventory and more. Launch your bot in a minute through our pre-built templates. Do programing right within the flow to build rich features for your bot. Build a chatbot and use it on multiple channels. Save time & effort.
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About
ngDesk includes support, sales, asset management, marketing and pager in an all-in-one application that is ready to go and easy to use. ngDesk offers a complete solution for customer support, marketing, sales and allows to easily automate your processes. Everything you could ever need all in one location. Chatbots: No code required. Let our easy to make chatbots engage with your customers. Ticketing: With custom views, shared inboxes you can easily collaborate to solve tickets faster. Forms: Use custom forms to get the information you care about.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies or businesses looking to increment customer expirience with a Chatbot
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Audience
Organizations in a variety of verticals
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$15 per month
Free Version
Free Trial
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Pricing
$4 per user per month
ngDesk Cloud: Free
ngDesk On-Premise: $4 per user per month ngDesk Compliance: $7 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBotStar
Founded: 2017
Vietnam
botstar.com
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Company InformationngDesk
Founded: 2017
United States
www.ngdesk.com
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
Zapier
ActiveCampaign
Copper
Dialogflow
Easyflow
Freshsales
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Hyperise
|
Integrations
Zapier
ActiveCampaign
Copper
Dialogflow
Easyflow
Freshsales
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Hyperise
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