SendSeven

SendSeven

SendSeven GmbH
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About

BotSailor is an AI-powered multi-channel chatbot automation platform designed to help businesses automate conversations, increase engagement, and drive sales. It supports WhatsApp, Facebook Messenger, Telegram, Instagram and Web Chat from a single dashboard. BotSailor enables businesses to manage marketing and customer support seamlessly. Built for eCommerce brands, agencies, and SaaS companies, BotSailor offers a no-code visual flow builder and white-label reseller system, making it easy to scale messaging automation while staying compliant with Meta policies. It's great for: WhatsApp Cloud API & marketing campaigns COD order & Abandoned Cart notifications AI Agent & Assistant Integrations Appointment Booking Reminders Event/ Sale Promotion Campaigns Customer Support Automation Webhook Workflow Automation Advanced Broadcasting & Shared Inbox White Label Reseller System

About

SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner. Core capabilities: • Shared inbox for support & marketing — all channels with assignments, tags, notes • WhatsApp Business API with Coexistence — connect your number without migrating • AI chatbot & Knowledge Base — RAG answers from your content, human handoff • Visual Flow Builder — no-code automation • Campaigns — WhatsApp broadcasts, SMS, email, and browser push • REST API, webhooks, Zapier & n8n — one endpoint, every channel • Analytics and auto-translation (100+ languages) Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound. EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce Brands, Digital Marketing Agencies, SaaS Businesses, Educational Platforms, Healthcare Providers, Logistics Companies, Service-based Business, Entrepreneurs Building Chatbot SaaS

Audience

Developers integrating messaging via API, marketing teams running multi-channel campaigns, customer support teams managing conversations, IT departments consolidating communication tools, SaaS companies, e-commerce businesses, digital agencies, and SMBs to enterprises needing WhatsApp, Telegram, SMS, and Email in one platform.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10.99
Basic - Free
Premium - Starting from $10.99 Monthly
Reseller - Starting from $70.99 Monthly

Pay as you Go - Whitelabel Reseller Package
- $499 (One time)
Free Version
Free Trial

Pricing

€9 per channel/month
Fixed monthly plans, each with an included message bundle; beyond it you pay a transparent per-message rate. Basic €49, Professional €79 (adds AI & automation), Scale €199, Enterprise €499. Developers can use API Only from €9 per channel/month. No per-user fees, unlimited users and contacts, inbound messages always free, cancel monthly. No hidden fees, no setup costs — the plan price is what you pay. Includes a 14-day free trial with 100 test messages, no credit card.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.3 / 5
support 4.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • - The support is friendly and efficient - The platform is under constant development . - It has many integrations. - The interface is easy to use.
  • BotSailor makes it easy to manage all our messaging channels in one place. We mostly use it to automate WhatsApp and Facebook. The broadcast feature helps us run campaigns and follow up with customers, and the visual flow builder lets anyone on our team set up automation, even if they don't have technical skills. The white-label option is great for agencies or anyone reselling chatbot services. The shared inbox helps our support team reply faster since they don't have to switch between different platforms. Customer support has always replied quickly to our questions, especially when we were getting started.
  • Basically, I am using it for social media posting and comment automation. And, the good thing is, it costs me nothing. Beyond this, I have used basic paid plan twice for WhatsApp broadcasting. What I felt that it was easy to set up and there were a lot of options for integrations.

Cons

  • Nothing, I'm really happy with the app, I recommend 100% is a game changer solution.
  • The dashboard can feel a bit slow when working with large broadcast lists. I’d also like to see more third-party integrations in the future to help with complex workflows.
  • 1. when someone posted any comment with emoji on my associated Facebook page, botsailor's auto reply failed. 2. In case of carousel posting, sometimes it delayed longer

Pros & Cons from Real Users

Pros

  • All features, such as chatbots and live translation, are included. The chatbot builder uses a drag-and-drop interface and is easy to use. The provider offers not only WhatsApp but also many other channels, such as email, Instagram, Telegram, and SMS. We really appreciated the ability to continue using our WhatsApp Business app alongside the platform. The automations for customer service and marketing are very helpful.

Cons

  • The wide range of settings seems very complex at first and isn't immediately clear without the instructions and tutorials.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BotSailor
Founded: 2022
Bangladesh
botsailor.com

Company Information

SendSeven GmbH
Founded: 2026
Germany
sendseven.com

Alternatives

Alternatives

Mavibot

Mavibot

Mavibot.ai
Message.help

Message.help

Message Help
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Integrations

Instagram
Telegram
WhatsApp
ChatGPT
Facebook
Facebook Messenger
Shopify
WordPress
Zapier
n8n

Integrations

Instagram
Telegram
WhatsApp
ChatGPT
Facebook
Facebook Messenger
Shopify
WordPress
Zapier
n8n
Claim BotSailor and update features and information
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