BotSailor

BotSailor

4.7 out of 5 stars
BotSailor Mark360

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BotSailor:

About

BotSailor is an AI-powered multi-channel chatbot automation platform designed to help businesses automate conversations, increase engagement, and drive sales. It supports WhatsApp, Facebook Messenger, Telegram, Instagram and Web Chat from a single dashboard. BotSailor enables businesses to manage marketing and customer support seamlessly. Built for eCommerce brands, agencies, and SaaS companies, BotSailor offers a no-code visual flow builder and white-label reseller system, making it easy to scale messaging automation while staying compliant with Meta policies. It's great for: WhatsApp Cloud API & marketing campaigns COD order & Abandoned Cart notifications AI Agent & Assistant Integrations Appointment Booking Reminders Event/ Sale Promotion Campaigns Customer Support Automation Webhook Workflow Automation Advanced Broadcasting & Shared Inbox White Label Reseller System
Mark360:

About

Mark360 is a cloud-based customer messaging and automation platform for businesses that engage customers through WhatsApp and Instagram. It combines WhatsApp Business API campaigns, broadcasts and scheduled message flows with a no-code chatbot builder, AI agents, automated customer journeys and a shared team inbox for assigning conversations and handing them to human agents. Instagram tools automate direct messages and comment-triggered replies, while commerce features connect Shopify catalogs and support order updates, abandoned-cart recovery and cash-on-delivery confirmations. Integrations with business tools including Google Sheets, Razorpay and CRM platforms help teams coordinate customer communications. Mark360 is designed for ecommerce and direct-to-consumer brands, online stores, service providers, educators and agencies that manage marketing, sales and customer support conversations.
BotSailor:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Mark360:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
BotSailor:

Audience

eCommerce Brands, Digital Marketing Agencies, SaaS Businesses, Educational Platforms, Healthcare Providers, Logistics Companies, Service-based Business, Entrepreneurs Building Chatbot SaaS
Mark360:

Audience

D2C brands, online stores, service businesses, education providers and agencies (India and global)
BotSailor:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Mark360:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
BotSailor:

API

Offers API Supported
Mark360:

API

Offers API Not Supported
BotSailor:

Screenshots and Videos

Mark360:

Screenshots and Videos

No images available
BotSailor:

Pricing

$10.99
Basic - Free
Premium - Starting from $10.99 Monthly
Reseller - Starting from $70.99 Monthly

Pay as you Go - Whitelabel Reseller Package
- $499 (One time)
Free Version Supported
Free Trial Supported
Mark360:

Pricing

$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Version Supported
Free Trial Supported
BotSailor:

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.3 / 5
support 4.7 / 5
Mark360:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
BotSailor:

Pros & Cons from Real Users

Pros

  • - The support is friendly and efficient - The platform is under constant development . - It has many integrations. - The interface is easy to use.
  • BotSailor makes it easy to manage all our messaging channels in one place. We mostly use it to automate WhatsApp and Facebook. The broadcast feature helps us run campaigns and follow up with customers, and the visual flow builder lets anyone on our team set up automation, even if they don't have technical skills. The white-label option is great for agencies or anyone reselling chatbot services. The shared inbox helps our support team reply faster since they don't have to switch between different platforms. Customer support has always replied quickly to our questions, especially when we were getting started.
  • Basically, I am using it for social media posting and comment automation. And, the good thing is, it costs me nothing. Beyond this, I have used basic paid plan twice for WhatsApp broadcasting. What I felt that it was easy to set up and there were a lot of options for integrations.

Cons

  • Nothing, I'm really happy with the app, I recommend 100% is a game changer solution.
  • The dashboard can feel a bit slow when working with large broadcast lists. I’d also like to see more third-party integrations in the future to help with complex workflows.
  • 1. when someone posted any comment with emoji on my associated Facebook page, botsailor's auto reply failed. 2. In case of carousel posting, sometimes it delayed longer
BotSailor:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Mark360:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
BotSailor:

Company Information

BotSailor
Founded: 2022
Bangladesh
botsailor.com
Mark360:

Company Information

Mark360
Founded: 2024
India
mark360.ai
BotSailor:

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DI Solutions
BotSailor:

Categories

Chatbot Supported
Mark360:

Categories

WhatsApp Marketing Supported
BotSailor:

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported
BotSailor:

Integrations

Shopify Supported
ChatGPT Supported
Facebook Supported
Instagram Supported
Razorpay Not Supported
Stripe Not Supported
Telegram Supported
WhatsApp Supported
WordPress Supported
Mark360:

Integrations

Shopify Supported
ChatGPT Not Supported
Facebook Not Supported
Instagram Not Supported
Razorpay Supported
Stripe Supported
Telegram Not Supported
WhatsApp Not Supported
WordPress Not Supported
BotSailor:
Claim BotSailor and update features and information
Claim BotSailor and update features and information
Mark360:
Claim Mark360 and update features and information
Claim Mark360 and update features and information