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About

SmartDocs is a global innovator in artificial intelligence (AI)-based enterprise chatbots, business process management (BPM), and enterprise content management (ECM) software. With deep integration to the SAP ERP application, SmartDocs products enable customers to quickly innovate, streamline, and realize digital transformation without significant investment in new hardware or software stacks. SmartDocs provides several comprehensive business solutions to address most areas of any organization, including finance, procurement, HR, and sales, that work side by side with SAP ERP and SAP Success Factors solutions. SmartDocs software is available both as cloud-based and on-premise deployment models. Pre-build integration with SAP to provide access to data tied in SAP transactions and master data to the bots. The bots can be trained to use this data intelligently to give effective response to user converstations.

About

Chatwize is an AI-powered chatbot platform designed to automate customer support, lead generation, and internal HR processes for businesses. It integrates seamlessly into websites via a chat bubble or shareable link, offering 24/7 assistance across 95 languages. By training on your organization's documents, such as PDFs or Word files, Chatwize delivers accurate, context-aware responses. When faced with complex inquiries, it escalates seamlessly to human agents, ensuring uninterrupted service. It supports various sectors, including healthcare, ecommerce, tourism, education, IT, logistics, finance, and municipalities. Key features include smart Q&A, lead collection, conversation labeling, multi-agent coordination, and secure data storage on ISO-certified AWS servers. Businesses can automate up to 80% of inquiries, reducing staffing costs by up to 50%, while enhancing customer satisfaction with instant, personalized support.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and websites searching for a chatbot software solution to optimize their customer service

Audience

Organizations seeking a tool to automate customer support and HR processes using a customizable AI chatbot

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

€99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BotPlatform
United States
botplatform.ai/

Company Information

Chatwize
Founded: 2024
The Netherlands
www.chatwize.ai/

Alternatives

Alternatives

SmartDocs

SmartDocs

36Software
Obsidian SmartDocs

Obsidian SmartDocs

Obsidian Suite
Modern Requirements4DevOps

Modern Requirements4DevOps

Modern Requirements
V-Person

V-Person

Creative Virtual

Categories

Categories

Integrations

Amazon Web Services (AWS)
Claude Haiku 3
GPT-3.5
GPT-4o
GPT-4o mini
Gemini 1.5 Flash
Microsoft Word
SAP Cloud Platform
Zapier

Integrations

Amazon Web Services (AWS)
Claude Haiku 3
GPT-3.5
GPT-4o
GPT-4o mini
Gemini 1.5 Flash
Microsoft Word
SAP Cloud Platform
Zapier
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Claim BotPlatform and update features and information
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