BotMitra

BotMitra

5.0 out of 5 stars
SocialAPI

SocialAPI

Zivaan Solutions
BotMitra SocialAPI

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BotMitra:

About

BotMitra is a comprehensive WhatsApp Business API platform designed to help Indian SMEs and growing businesses market smarter, automate faster, and connect with customers where they already are — on WhatsApp. Whether you're sending bulk promotional campaigns, setting up instant automated replies, or building intelligent chatbots that handle customer queries around the clock, BotMitra brings it all together in one simple, easy-to-use dashboard. With BotMitra, businesses can run targeted WhatsApp marketing campaigns to boost sales and engagement, automate repetitive customer support tasks to save time and cut costs, and manage every conversation — from a single lead to thousands of customers — without juggling multiple tools. The platform is built to scale, whether you're a small business just getting started with WhatsApp marketing or an enterprise managing high-volume customer interactions.
SocialAPI:

About

SocialAPI is a cloud platform for WhatsApp Business messaging, marketing and customer support. It connects businesses to Meta’s WhatsApp Cloud API for campaign broadcasts, template messaging, delivery monitoring and contact management. A visual no-code flow builder supports automated replies and conversational workflows, while a shared team inbox lets multiple agents handle conversations with routing and internal collaboration. The platform also offers campaign scheduling, audience segmentation, AI chatbot automations, analytics, webhooks and a REST API with developer documentation. Businesses use it for promotions, order and shipping notifications, appointment reminders, lead follow-up and support across e-commerce, healthcare, education, real estate and other customer-facing organizations. Meta conversation charges are billed separately at Meta rates; SocialAPI states it adds no markup to those charges.
BotMitra:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
SocialAPI:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
BotMitra:

Audience

Local businesses, real estate firms, educational institutions, government bodies, insurance firms, healthcare sectors, automobile sector, showroom
SocialAPI:

Audience

E-commerce, healthcare, EdTech, real estate, B2B SaaS, and customer support centers.
BotMitra:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
SocialAPI:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
BotMitra:

API

Offers API Supported
SocialAPI:

API

Offers API Supported
BotMitra:

Screenshots and Videos

SocialAPI:

Screenshots and Videos

No images available
BotMitra:

Pricing

$12/month/user
Free Version Not Supported
Free Trial Supported
SocialAPI:

Pricing

₹299/30 days
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Version Supported
Free Trial Supported
BotMitra:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5
SocialAPI:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
BotMitra:

Pros & Cons from Real Users

Pros

  • I have been using botmitra's WhatsApp Business API since 2 years and I like about botmitra is that their features and support to queries is best.

Cons

  • They dont have app in playstore. Instead they have app regarding live chat only. But they are progress to launch the app soon on playstore.
BotMitra:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
SocialAPI:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
BotMitra:

Company Information

BotMitra
Founded: 2024
India
botmitra.com
SocialAPI:

Company Information

Zivaan Solutions
Founded: 2009
India
social.zivaansolutions.com
BotMitra:

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BotMitra:

Categories

WhatsApp Marketing Supported
SocialAPI:

Categories

Chatbot Supported
WhatsApp Marketing Supported
BotMitra:

WhatsApp Marketing Features

Alerts Supported
API Supported
Autoresponder Not Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported
BotMitra:

Integrations

WhatsApp Supported
Shopify Supported
SocialAPI:

Integrations

WhatsApp Supported
Shopify Not Supported
BotMitra:
Claim BotMitra and update features and information
Claim BotMitra and update features and information
SocialAPI:
Claim SocialAPI and update features and information
Claim SocialAPI and update features and information