BotMitra

BotMitra

5.0 out of 5 stars
BotMitra Mark360

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BotMitra:

About

BotMitra is a comprehensive WhatsApp Business API platform designed to help Indian SMEs and growing businesses market smarter, automate faster, and connect with customers where they already are — on WhatsApp. Whether you're sending bulk promotional campaigns, setting up instant automated replies, or building intelligent chatbots that handle customer queries around the clock, BotMitra brings it all together in one simple, easy-to-use dashboard. With BotMitra, businesses can run targeted WhatsApp marketing campaigns to boost sales and engagement, automate repetitive customer support tasks to save time and cut costs, and manage every conversation — from a single lead to thousands of customers — without juggling multiple tools. The platform is built to scale, whether you're a small business just getting started with WhatsApp marketing or an enterprise managing high-volume customer interactions.
Mark360:

About

Mark360 is a cloud-based customer messaging and automation platform for businesses that engage customers through WhatsApp and Instagram. It combines WhatsApp Business API campaigns, broadcasts and scheduled message flows with a no-code chatbot builder, AI agents, automated customer journeys and a shared team inbox for assigning conversations and handing them to human agents. Instagram tools automate direct messages and comment-triggered replies, while commerce features connect Shopify catalogs and support order updates, abandoned-cart recovery and cash-on-delivery confirmations. Integrations with business tools including Google Sheets, Razorpay and CRM platforms help teams coordinate customer communications. Mark360 is designed for ecommerce and direct-to-consumer brands, online stores, service providers, educators and agencies that manage marketing, sales and customer support conversations.
BotMitra:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Mark360:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
BotMitra:

Audience

Local businesses, real estate firms, educational institutions, government bodies, insurance firms, healthcare sectors, automobile sector, showroom
Mark360:

Audience

D2C brands, online stores, service businesses, education providers and agencies (India and global)
BotMitra:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Mark360:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
BotMitra:

API

Offers API Supported
Mark360:

API

Offers API Not Supported
BotMitra:

Screenshots and Videos

Mark360:

Screenshots and Videos

No images available
BotMitra:

Pricing

$12/month/user
Free Version Not Supported
Free Trial Supported
Mark360:

Pricing

$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Version Supported
Free Trial Supported
BotMitra:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5
Mark360:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
BotMitra:

Pros & Cons from Real Users

Pros

  • I have been using botmitra's WhatsApp Business API since 2 years and I like about botmitra is that their features and support to queries is best.

Cons

  • They dont have app in playstore. Instead they have app regarding live chat only. But they are progress to launch the app soon on playstore.
BotMitra:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Mark360:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
BotMitra:

Company Information

BotMitra
Founded: 2024
India
botmitra.com
Mark360:

Company Information

Mark360
Founded: 2024
India
mark360.ai
BotMitra:

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BotMitra:

Categories

WhatsApp Marketing Supported
Mark360:

Categories

WhatsApp Marketing Supported
BotMitra:

WhatsApp Marketing Features

Alerts Supported
API Supported
Autoresponder Not Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported
BotMitra:

Integrations

Shopify Supported
Razorpay Not Supported
Stripe Not Supported
WhatsApp Supported
Mark360:

Integrations

Shopify Supported
Razorpay Supported
Stripe Supported
WhatsApp Not Supported
BotMitra:
Claim BotMitra and update features and information
Claim BotMitra and update features and information
Mark360:
Claim Mark360 and update features and information
Claim Mark360 and update features and information