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About

BotMitra is a comprehensive WhatsApp Business API platform designed to help Indian SMEs and growing businesses market smarter, automate faster, and connect with customers where they already are — on WhatsApp. Whether you're sending bulk promotional campaigns, setting up instant automated replies, or building intelligent chatbots that handle customer queries around the clock, BotMitra brings it all together in one simple, easy-to-use dashboard. With BotMitra, businesses can run targeted WhatsApp marketing campaigns to boost sales and engagement, automate repetitive customer support tasks to save time and cut costs, and manage every conversation — from a single lead to thousands of customers — without juggling multiple tools. The platform is built to scale, whether you're a small business just getting started with WhatsApp marketing or an enterprise managing high-volume customer interactions.

About

By allowing personal WhatsApp for business chat, you risk losing valuable leads and data. Attrition is high, people leave and take their chats with them. This causes a nightmare during handover time. After implementing DashCX, your business chats will come within your business and stay with you forever. Dependency on agents is removed and handovers are made extremely simple. Create no-code chatbots for a chat that answer customer questions automatically, share content, and send notifications related to orders, payments, and shipping. Make conversation flow with your customers on their preferred platform & customize your welcome/reply messages as per your needs. Create frictionless user journeys in your sales funnel to visualize the experiences of customers with your product and services.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Local businesses, real estate firms, educational institutions, government bodies, insurance firms, healthcare sectors, automobile sector, showroom

Audience

Companies requiring a solution that helps increase revenue by managing chat

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$12/month/user
Free Version Not Supported
Free Trial Supported

Pricing

$49 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • I have been using botmitra's WhatsApp Business API since 2 years and I like about botmitra is that their features and support to queries is best.

Cons

  • They dont have app in playstore. Instead they have app regarding live chat only. But they are progress to launch the app soon on playstore.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BotMitra
Founded: 2024
India
botmitra.com

Company Information

DashCX
Founded: 2022
India
www.dashcx.com

Alternatives

Alternatives

Roklo

Roklo

Roklo.ai
Digie Sync

Digie Sync

Media77

Categories

WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

WhatsApp Marketing Features

Alerts Supported
API Supported
Autoresponder Not Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported

Integrations

WhatsApp Supported
Shopify Supported

Integrations

WhatsApp Supported
Shopify Not Supported
Claim BotMitra and update features and information
Claim BotMitra and update features and information
Claim DashCX and update features and information
Claim DashCX and update features and information