Born Digital

Born Digital

BornDigital.ai
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About

BornDigital.ai is an AI company focused on transforming customer interactions and automating business processes through advanced artificial intelligence. The company delivers seamless digital experiences with an all-in-one, no-code platform for AI-driven customer experience optimization. Its portfolio includes best-in-class AI Virtual Agents and Conversation Analytics that help organizations save time, reduce costs, and improve both customer and employee satisfaction. Trusted by more than 100 global companies, including Orange, T-Mobile, and AXA, Born Digital serves clients across 8 countries. Its solutions support chat and voice bots in all languages and across multiple channels, including Contact Center, Web, WhatsApp, and more.

About

Your automated support solution that enables brilliant experience and excellent service at scale. Deflect up to 60% of your incoming customer requests even before tickets are created with instant responses at a fraction of the cost. Your Percept.AI agent will seamlessly hand over complicated tickets to your human team with rich conversation context summarization to empower your agents to resolve tier two and three cases 5-10x faster. Gain an advantage by having a holistic report of your customers’ intents with context-aware analytics, and anticipate customer issues before they happen. Best-in-class natural language understanding ability with over 95% AI accuracy, powered by our proprietary technology built by AI experts from Google/FB/Amazon/Y-Combinator.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Large businesses and enterprise

Audience

Tailored for non-technical teams. Turnkey with NO coding or data operations required

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BornDigital.ai
Founded: 2019
Czech Republic
borndigital.ai/

Company Information

Percept.AI
Founded: 2016
United States
percept.ai

Alternatives

Alternatives

Yellow.ai

Yellow.ai

Bitonic Technology Labs
Yellow.ai

Yellow.ai

Bitonic Technology Labs

Categories

AI Agent Builders Supported
AI Agents Supported
Conversational AI Supported
Digital Human Supported

Categories

Agentic AI Supported
AI Agent Builders Supported
AI Agents Supported
AI Assistants Supported
Customer Service Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Not Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Not Supported

Integrations

WhatsApp Supported

Integrations

WhatsApp Not Supported
Claim Born Digital and update features and information
Claim Born Digital and update features and information
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Claim Percept.AI and update features and information