SmartKarrotSmartKarrot Inc
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Related Products
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About
Relying on your help desk and spreadsheets to manage your support operation? Boostopia is an all-in-one support operations platform that unlocks the power of your support data to transform both your team and customer experience. Don't settle with vanity metrics...when you can unlock actionable insights. Unsure of "what's happening" or what to focus on next? Unblock the inefficiencies that cost your support operation the most, so you are able to prioritize your focus on the largest improvement opportunities for your team, the customer experience, and the bottom line. Unsure of how to develop and engage your team? Unlock the opportunities of your agents, set meaningful goals, track progress, and see the measurable impact of a constantly improving support operation. Tired of keeping track of everything in multiple places? Organize tasks in one place so you can focus on tangible ways to improve and empower your team. Transform from a cost center to a profit center.
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About
SmartKarrot is a cloud solution for Customer Success & Account Management, allowing teams to manage Customer Growth (Expansion, Retention & Renewal) with a platform focus on Intelligence & Automation.
1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies.
2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently.
3. Our New Age Design with a PLG mindset allows for a great experience for users.
4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies with customer support teams
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Audience
SaaS, Enterprises, B2B Apps,
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$99 per month
Free Version
Free Trial
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Pricing
No information available.
Pricing shared after discussions. Available in 2 Models:
(A) - Outcome-based pricing linked to your success.Leverage the option of unlimited users. (B) - Customized Pricing based on specific client needs.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBoostopia
Founded: 2016
United States
www.boostopia.com
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Company InformationSmartKarrot Inc
Founded: 2018
United States
www.smartkarrot.com
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Categories |
Categories |
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Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
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Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
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Integrations
Amazon EC2
Asana
Freshdesk
Gladly
Gorgias
Help Scout
Helpshift
Intercom
Kustomer
LiveAgent
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Integrations
Amazon EC2
Asana
Freshdesk
Gladly
Gorgias
Help Scout
Helpshift
Intercom
Kustomer
LiveAgent
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