Related Products
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About
Boostontime is a powerful eBay Listing Template Builder that helps sellers create high-converting, mobile-responsive templates in minutes with no coding required.
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About
eDesk empowers eCommerce sellers to accelerate growth with AI-driven support that converts, resolves, and retains.
Built on three pillars—Pre-sales Support, Streamline Support, and Build Loyalty—eDesk centralizes all customer conversations in one Smart Inbox, enabling instant, AI-powered responses and seamless issue resolution.
Deliver always-on self-service, cut response times with powerful automations, and uncover opportunities with advanced reporting. Designed for fast-growing brands, eDesk helps you scale effortlessly, boost operational efficiency, and turn customer support into a powerful growth driver.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Easily customize designs, update listings in bulk, and boost sales across multiple eBay sites with professional, modern templates.
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Audience
eCommerce sellers interested in a powerful customer support and help desk solution specifically built for ecommerce
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$4.99
Free Version
Free Trial
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Pricing
Free
Standard Plans (per agent per month):
Essential – $39 - Basic support foundation with centralised inbox, live chat & automated workflows. Growth – $89 - Adds CSAT surveys, performance metrics, data migrations & more marketplaces. Professional – $119 - Includes advanced reporting, custom roles, API access, onboarding & security. Enterprise – Custom pricing - Tailored for large teams with unlimited stores, dedicated support & workflows.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBoostontime
Founded: 2017
Canada
boostontime.com
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Company InformationeDesk
Founded: 2012
Ireland
www.edesk.com
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
eBay
Aircall
Amazon
BigCommerce
Cdiscount
ChannelAdvisor
ChannelEngine
Facebook
Instagram
Linnworks
|
Integrations
eBay
Aircall
Amazon
BigCommerce
Cdiscount
ChannelAdvisor
ChannelEngine
Facebook
Instagram
Linnworks
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