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About

We collect customer info from multiple sources, including your POS & online ordering systems, and get them to opt in to receive texts without you lifting a finger!

About

Founded in 2015, Flipdish is one of the fastest-growing tech companies in Europe. At Flipdish, we provide an all-in-one POS and restaurant management system used by thousands of restaurants and takeaways worldwide. Flipdish also offers customised food ordering apps, websites, self-service kiosks that drive revenue to food businesses. Today, Flipdish is a global business with more than 7,500 customers in 32 countries generating order revenues in excess of €250m. Those customers include some of the leading brands in the industry including Cojean, Subway, Base Pizza and Bombay Pantry.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Text marketing & feedback software for restaurants

Audience

Hospitality Industry

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.4 / 5
design 3.9 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • Everyone in the company is a salesman not a single marketing professional in the business. They lack any understanding of how businesses are actually ran and offer zero insight.

Cons

  • - Nothing Proprietary about their system - Support is the equivalent of a highschool student doing basic math - Program cost is INSANE! For our first 7 months the platform fee was a 146% markup to our actual ad spend of $8,885.19. Industry average for marketing is a 20% fee of ad spend. - This program does nothing to get you new customers all it does is discount your already engaged user base which actually means less revenue as these are customers you have already fought and won to get through your door.

Pros & Cons from Real Users

Pros

  • Takes the hassle of setting up and maintaining Apps and online ordering Site. They also offer a multitude of marketing packages and alternate ordering platforms for customer convenience.
  • - Low commission - Full control of the site, menu and settings - Ease of use - Good support - Customers details can be easily obtained to contact them
  • Best for customer service.
  • A good platform to order food online. Payment is prompt. A good first step for online orders. Customers who use it seem to like it.
  • Customer service. Easy and fast way for customers to order. Accept all kind of payments. Fare commission.

Cons

  • Sometimes a bit lacking on the maintenance and updating of the Sites. They charge Cash customers the same processing fee as credit on top of the commission from the restaurant partner.
  • - Unable to control specials and promotions - Can’t press ‘ on its way’ - Must do your own promotion - Hard to get customers to move to the FlipDish site from other platforms - Must pay for Apple app. Set up - Account managers can be very helpful or not helpful at all.
  • N/A.
  • High turnover of staff. This makes it hard to build a working relationship.
  • Some discount options that I need for my restaurant but it is not something negative from Flipdish as it is very complicated from my side with specific days and times of the day who need to be changed automatically.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Boostly
United States
www.boostly.com

Company Information

Flipdish
Founded: 2015
Ireland
www.flipdish.com

Alternatives

Alternatives

App4

App4

App4 Developments

Categories

Categories

Food Delivery Features

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management Features

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Food Delivery Features

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Online Ordering Features

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Restaurant POS Features

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Integrations

Facebook
Central Cash
CloudPOS
Cluster POS
CodySHOP
Connectill
Franpos POS System
Google Analytics
NS POS
PAR POS
PAR PixelPoint
SICAX
Snappy
Square POS
SwypePOS
Symbioz
TISSL
TechRyde
Tevalis
Zash POS

Integrations

Facebook
Central Cash
CloudPOS
Cluster POS
CodySHOP
Connectill
Franpos POS System
Google Analytics
NS POS
PAR POS
PAR PixelPoint
SICAX
Snappy
Square POS
SwypePOS
Symbioz
TISSL
TechRyde
Tevalis
Zash POS
Claim Boostly and update features and information
Claim Boostly and update features and information
Claim Flipdish and update features and information
Claim Flipdish and update features and information