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About

We collect customer info from multiple sources, including your POS & online ordering systems, and get them to opt in to receive texts without you lifting a finger!

About

Founded in 2015, Flipdish is one of the fastest-growing tech companies in Europe. At Flipdish, we provide an all-in-one POS and restaurant management system used by thousands of restaurants and takeaways worldwide. Flipdish also offers customised food ordering apps, websites, self-service kiosks that drive revenue to food businesses. Today, Flipdish is a global business with more than 7,500 customers in 32 countries generating order revenues in excess of €250m. Those customers include some of the leading brands in the industry including Cojean, Subway, Base Pizza and Bombay Pantry.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Text marketing & feedback software for restaurants

Audience

Hospitality Industry

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.4 / 5
design 3.9 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • Everyone in the company is a salesman not a single marketing professional in the business. They lack any understanding of how businesses are actually ran and offer zero insight.

Cons

  • - Nothing Proprietary about their system - Support is the equivalent of a highschool student doing basic math - Program cost is INSANE! For our first 7 months the platform fee was a 146% markup to our actual ad spend of $8,885.19. Industry average for marketing is a 20% fee of ad spend. - This program does nothing to get you new customers all it does is discount your already engaged user base which actually means less revenue as these are customers you have already fought and won to get through your door.

Pros & Cons from Real Users

Pros

  • Takes the hassle of setting up and maintaining Apps and online ordering Site. They also offer a multitude of marketing packages and alternate ordering platforms for customer convenience.
  • - Low commission - Full control of the site, menu and settings - Ease of use - Good support - Customers details can be easily obtained to contact them
  • Best for customer service.
  • A good platform to order food online. Payment is prompt. A good first step for online orders. Customers who use it seem to like it.
  • Customer service. Easy and fast way for customers to order. Accept all kind of payments. Fare commission.

Cons

  • Sometimes a bit lacking on the maintenance and updating of the Sites. They charge Cash customers the same processing fee as credit on top of the commission from the restaurant partner.
  • - Unable to control specials and promotions - Can’t press ‘ on its way’ - Must do your own promotion - Hard to get customers to move to the FlipDish site from other platforms - Must pay for Apple app. Set up - Account managers can be very helpful or not helpful at all.
  • N/A.
  • High turnover of staff. This makes it hard to build a working relationship.
  • Some discount options that I need for my restaurant but it is not something negative from Flipdish as it is very complicated from my side with specific days and times of the day who need to be changed automatically.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Boostly
United States
www.boostly.com

Company Information

Flipdish
Founded: 2015
Ireland
www.flipdish.com

Alternatives

Alternatives

App4

App4

App4 Developments

Categories

Customer Loyalty Supported
Food Delivery Supported
Loyalty Management Supported
SMS Marketing Supported

Categories

Food Delivery Features

Delivery Tracking Not Supported
Dispatch Management Not Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Not Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Food Delivery Features

Delivery Tracking Not Supported
Dispatch Management Not Supported
For Restaurants Not Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Restaurant POS Features

Delivery Management Not Supported
Gift Card Management Not Supported
Inventory Management Not Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Not Supported
Reporting/Analytics Supported
Separate Checks Not Supported
Split Checks Not Supported
Table Management Not Supported
Tips Management Not Supported

Integrations

Facebook Supported
4Soft POS Not Supported
Advensys Not Supported
Costa ExpertPOS Not Supported
Digital Dining Not Supported
GOMC POS Not Supported
Guestline Not Supported
LS Retail Not Supported
Microsoft Dynamics 365 Business Central Not Supported
NemTakeAway Not Supported
Nomee Not Supported
PAR POS Not Supported
Paradise POS Not Supported
SALIDO Not Supported
SmilePOS Not Supported
Soft Restaurant 10 Not Supported
TechRyde Not Supported
Tevalis Not Supported
Union POS Not Supported
Waiter POS Not Supported

Integrations

Facebook Supported
4Soft POS Supported
Advensys Supported
Costa ExpertPOS Supported
Digital Dining Supported
GOMC POS Supported
Guestline Supported
LS Retail Supported
Microsoft Dynamics 365 Business Central Supported
NemTakeAway Supported
Nomee Supported
PAR POS Supported
Paradise POS Supported
SALIDO Supported
SmilePOS Supported
Soft Restaurant 10 Supported
TechRyde Supported
Tevalis Supported
Union POS Supported
Waiter POS Supported
Claim Boostly and update features and information
Claim Boostly and update features and information
Claim Flipdish and update features and information
Claim Flipdish and update features and information