GraceNevotek
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About
We use full automation so you can deliver more human, personal, and consistent quality service with every interaction with your guests. Manage every aspect of your guest relationship with WhatsApp Business API Messenger you can get your message to new markets and expand your business opportunities. The possibilities are limitless. New age of traveling is ahead of us. Travelers with heightened expectations will ask for a personalized experience, tailored only for their needs. To succeed, hotels will need to offer seamless experiences, tailored to individual guests before, during, and after the stay itself. This solution uses BookingWhizz technology to connect systems, channels, and teams to inspire more bookings. Together with smarter, more personalized points-based reward systems and rewards programs, you’ll be able to create experiences that delight guests. And by curating feedback, previous guests’ experiences and interactions, you can build loyalty and keep them coming back.
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About
Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Accommodation businesses and companies searching for a CRM and loyalty solution to improve their relationship with guests
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Audience
Hoteliers seeking a solution to improve their guest engagement and messaging operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBookingWhizz
Founded: 2009
United Kingdom
bookingwhizz.com/hotel-growth-solutions/crm-loyalty-system/
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Company InformationNevotek
Founded: 2001
United States
www.nevotek.com/grace
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