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About

Booker is the leading management software for beauty businesses. With Booker, salon and spas and other types of beauty businesses can simplify and streamline booking, payment, customer management, and marketing so they can better take care of their customers. The platform also features point-of-sale, membership and loyalty programs, and is accessible from anytime, anywhere.

About

FlexBooker helps you Easily Accept Online Bookings From Your Website. Your account can be set up in minutes, and right away you can start taking appointments from your clients online, without the back and forth of arranging times in the past. Not only will FlexBooker help you drive business, even while you sleep, but will increase your sales through automated confirmations, reminders and follow-ups via e-mail and text message! FlexBooker also includes powerful reporting and all data can be exported to Excel for analysis. It is highly customizable, including both design, colors, booking form fields. Other powerful features of FlexBooker include the ability to accept payments when your clients book online via credit card, and also membership management, allowing automatic subscription payments and package management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Spa and salons, enterprises, franchises, and hospitality businesses

Audience

FlexBooker is perfect for companies of any size, from self-employed start-ups to enterprise multi-location corporations.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$85.00/month
Basic - $85 per month
Standard - $135 per month
Plus - custom
Free Version
Free Trial

Pricing

$39.00/month
1-4 Employees
$39/mo

5-9 Employees
$59/mo

10+ Employees
$79/mo
Free Version
Free Trial

Reviews/Ratings

Overall 2.5 / 5
ease 3.0 / 5
features 2.5 / 5
design 3.5 / 5
support 3.5 / 5

Reviews/Ratings

Overall 2.7 / 5
ease 3.3 / 5
features 3.7 / 5
design 3.0 / 5
support 2.3 / 5

Pros & Cons from Real Users

Pros

  • Allows clients to schedule online. Good level of information that allows you to build relationship with client.
  • Good software if you need very very basic set up for a Medispa or spa business. The built in messaging feature is confusing too.

Cons

  • Unstable, crashes, deletes client info, deletes financial transactions, the limited reports are not accurate.
  • The messaging and email feature is very limited to use.

Pros & Cons from Real Users

Pros

  • None. Other programs on the market provide this exact same service and they manage to do it better, and far more ethically, than Flexbooker. We chose Flexbooker originally because of the ability to schedule very incremental time slots, but now that is a common functionality anywhere.
  • FlexBooker has a ton of features and (for lack of a better word) flexibility. The price is also really reasonable for what you get.
  • FlexBooker makes it a breeze to use your online portal to accept bookings. They save a lot of time and make it way easy for customers to get an appointment.

Cons

  • Flexbooker will charge you their annual fee on a monthly basis, lie to you and tell you that they're "working on" a resolution and a refund, and will then effectively ghost you while continuing to steal your money. There is no way to remove your credit card information from their platform on your own. There is no way to cancel their service on your own. They are unresponsive. Their posted phone number does not work. They will not provide you with a working number to speak to any human people. The only way to contact them is through their online chat or support email. Both of which are answered by the same three people. If you ask for someone else, a different department, the accounting team, a manager, etc. they refuse to provide any other contact information by simply ignoring the request. They are a fraudulent, predatory, scam of a company. We are going to have to go through our credit card company to stop them from stealing our money and hopefully get a refunding of the FIVE YEARS worth of subscription fees they have charged us in the last five months, even though our annual subscription was already paid. Absolutely, 100% DO NOT USE THEM.
  • FlexBooker is plagued with numerous technical issues and a support team that seems stretched very thin (it appears to be comprised of just 2-3 people) and hardly ever follows up with tickets.
  • Sometimes customers call because they want to verify that the appointment time was saved properly through the software. Which means double the calls.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Booker
Founded: 2007
United States
www.booker.com

Company Information

FlexBooker
Founded: 2013
United States
www.flexbooker.com

Alternatives

Alternatives

Paired Plus

Paired Plus

Prosolutions Software
Kiute Pro

Kiute Pro

Kiute
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Categories

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Salon Features

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa Features

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Business Management Features

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Employee Scheduling Features

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Medical Spa Features

Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Salon Features

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa Features

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Integrations

Google Analytics
Google Calendar
Bowo
Braintree
Facebook
Gmail
GoTo Meeting
Hudini
Keap
Mailchimp
Marketing 360
Microsoft 365
Microsoft Excel
Microsoft Outlook
Pandium
Stripe
True Lark
Vish
WaiverForever
X (Twitter)

Integrations

Google Analytics
Google Calendar
Bowo
Braintree
Facebook
Gmail
GoTo Meeting
Hudini
Keap
Mailchimp
Marketing 360
Microsoft 365
Microsoft Excel
Microsoft Outlook
Pandium
Stripe
True Lark
Vish
WaiverForever
X (Twitter)
Claim Booker and update features and information
Claim Booker and update features and information
Claim FlexBooker and update features and information
Claim FlexBooker and update features and information