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About

Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.

About

In this era of online guest reviews, your ability to closely manage service quality has a direct impact on your company’s bottom line. Knowcross gives you the tools you need. Boost efficiency. Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff access to better guest data so you can better anticipate, respond and surpass expectations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels looking for a guest communication Platform

Audience

Hotels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€99 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bookboost
Founded: 2016
Sweden
www.bookboost.io

Company Information

Knowcross
Founded: 2002
United Kingdom
knowcross.com

Alternatives

Alternatives

Tourismart

Tourismart

SimpleApps
Grace

Grace

Nevotek

Categories

Categories

Integrations

5stelle*
Akia
Booking.com
Clock PMS+
Facebook Messenger
Glowing
INTELITY
IRIS Guest
LINE
MVI
Mews
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
Rezlynx
SABA Chatbot
SABA F&B Ordering
SABA Host
SiteMinder
Telegram
X (Twitter)

Integrations

5stelle*
Akia
Booking.com
Clock PMS+
Facebook Messenger
Glowing
INTELITY
IRIS Guest
LINE
MVI
Mews
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
Rezlynx
SABA Chatbot
SABA F&B Ordering
SABA Host
SiteMinder
Telegram
X (Twitter)
Claim Bookboost and update features and information
Claim Bookboost and update features and information
Claim Knowcross and update features and information
Claim Knowcross and update features and information