Related Products
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About
Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.
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About
Guestware is a Software as a Service (SaaS) company. Your Guestware solution runs in the cloud. This cost-effective alternative to managing on-premise software provides deployment flexibility and lowers costs. Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience. Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction. The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy. Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Hotels looking for a guest communication Platform
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Audience
Hotels searching for a guest experience solution
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€99 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationBookboost
Founded: 2016
Sweden
www.bookboost.io
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Company InformationGuestware
Founded: 1990
United States
www.guestware.com
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Categories |
Categories |
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Hospitality Property Management Features
Built-in Accounting
Supported
Catering
Not Supported
CRM
Supported
Employee Management
Not Supported
Extended Stay
Supported
Front Office Management
Not Supported
GDS / OTA Integration
Not Supported
Group Management
Not Supported
Guest Experience (GEM)
Supported
Housekeeping Management
Not Supported
Loyalty Program
Supported
Maintenance Management
Supported
Marketing Automation
Supported
Marketing Management
Supported
Multi-Property
Supported
Online Booking
Not Supported
Point of Sale (POS)
Not Supported
Reservations Management
Not Supported
Reviews Management
Not Supported
Single Property
Not Supported
Vacation Rental
Not Supported
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Integrations
4SUITES
Supported
5stelle*
Supported
Booking.com
Supported
Clock PMS+
Supported
Facebook Messenger
Supported
INTELITY
Not Supported
Innspire
Not Supported
LINE
Supported
Mews
Supported
Oracle Hospitality Reporting and Analytics
Supported
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Integrations
4SUITES
Not Supported
5stelle*
Not Supported
Booking.com
Not Supported
Clock PMS+
Not Supported
Facebook Messenger
Not Supported
INTELITY
Supported
Innspire
Supported
LINE
Not Supported
Mews
Not Supported
Oracle Hospitality Reporting and Analytics
Not Supported
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