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About

With over 50 hotel system integrations including Opera PMS, Infor HMS and Agilysys, Book4Time is the global leader in cloud spa, wellness and leisure activity management software for hotels & resorts. Our centralized, fully integrated booking system makes it easy for guests to book an appointment online and on their mobile device, and helps you keep track in one simple place. From loyalty points and referral incentives to gift cards and spa packages, we’ve got what you need to improve guest experience and drive revenue. Our comprehensive POS system seamlessly integrates with your preferred payment processor. Or, streamline your business using our fully compliant Book4Time Payments. Manage guest profiles, purchases, and customer activity across all of your locations to personalize each visit and improve guest experience — and retention.

About

Switching to using MDware is easy – you get comprehensive training, unlimited support for the first 6 months and we will help transfer your client data to make using MDware as easy as possible. Designed to be used by everyone from reception to the service practitioner, use our medical software to book appointments, cash out a client and notify staff that a client has arrived – all at the same time and done in only seconds. Never wait to finish one application before moving to another and all features are easily accessible. Grow your business with automated marketing to keep your clients engaged, connected and coming back. Implement referral incentives for clients to refer their personal networks and create VIP programs based on spending to reward your clients for their business. Set up is easy and completely customizable. Choose which auto emails to send, filter your client list by tags, set spending milestones, and let MDware do all the work.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Spa, wellness and leisure activity management solutions for the hospitality market.

Audience

Medical spas and plastic surgery clinics searching for a cloud-based medical Spa and plastic surgery solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • They did have good support. That is about it. You could always get a person. I am supposed to write more, but I don't know of other pros to owning this program.

Cons

  • Everything about it just about. It is clunky. You have to download their program. The cloud-base application is very very limited. Most importantly they are not transparent about pricing. They say $5000 is all inclusive to which it is not. If you are small like I am you have to pay for lab integration and their e-prescribing platform is very expensive, plus there are better ones out their that cost less. They do not list their pricing on their website which for me is the most infuriating.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Book4Time
Founded: 2004
Canada
www.book4time.com

Company Information

MD-Ware Software
www.mdware.com

Alternatives

Agilysys Spa

Agilysys Spa

Agilysys

Alternatives

CHIDESK

CHIDESK

SpaGuru
mSPA

mSPA

Aesthetic Marketing Concepts
ROBE for Spa

ROBE for Spa

Ryatta Group
Kiute Pro

Kiute Pro

Kiute
mSPA

mSPA

Mack Software

Categories

Medical Spa Supported
Reservations Supported
Salon Supported
Spa Supported

Categories

Medical Spa Supported

Medical Spa Features

Appointment Management Supported
Before & After Pictures Not Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Supported
Inventory Management Supported
Package Creation Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Salon Features

Appointment Management Supported
Booth Rental Not Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Multi-Location Supported
Payroll Management Supported
Point of Sale (POS) Supported
Recurring Appointments Supported

Spa Features

Appointment Management Supported
Client Management Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Membership Management Supported
Online Booking Supported
Payroll & Commission Supported
Point of Sale (POS) Supported

Medical Spa Features

Appointment Management Supported
Before & After Pictures Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Supported
Inventory Management Supported
Package Creation Supported

Integrations

Demandforce Supported
For-Sight CRM Supported
Hapi Supported
Hudini Supported
Indent Supported
OKKAMI Supported
Yellow Dog Inventory Supported

Integrations

Demandforce Not Supported
For-Sight CRM Not Supported
Hapi Not Supported
Hudini Not Supported
Indent Not Supported
OKKAMI Not Supported
Yellow Dog Inventory Not Supported
Claim Book4Time and update features and information
Claim Book4Time and update features and information
Claim MD-Ware Software and update features and information
Claim MD-Ware Software and update features and information