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About

Bonterra EveryAction is an AI-powered nonprofit CRM that combines fundraising, marketing automation, advocacy, reporting, and supporter engagement in one platform. The platform gives nonprofits a unified contact record with a 360-degree view of donor and advocate history across email, mobile, giving, and engagement. Bonterra EveryAction helps teams reach supporters through coordinated email, text, and social campaigns while personalizing outreach across the donor journey. Built-in Bonterra Que acts as an AI strategic consultant that provides campaign recommendations, donor segmentation, email creation, form creation, fundraising analysis, stewardship support, and data management guidance. EveryAction also supports digital advocacy through petitions, forms, click-to-call campaigns, and tools for mobilizing supporters.

About

Discover contactSPACE: contact centre software designed to revolutionise your customer relationships. Our patented CallGuides and smart diallers make your agents' jobs a piece of cake, supercharging productivity and enabling better conversations. Smashing KPI goals is also effortless with our real-time analytics and intuitive graphical dashboard designer. Call us to discover a custom solution tailored to your organisation's needs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Nonprofits, fundraising teams, advocacy organizations, donor management teams, marketing teams, development directors, campaign managers, federated organizations, chapter-based nonprofits, social impact organizations, and teams that need nonprofit CRM, fundraising software, marketing automation, donor segmentation, donation forms, advocacy campaigns, supporter communications, AI guidance, reporting, and unified contact records

Audience

Universities, charities, collections agencies, fintech, SMEs, and corporate institutions.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$105.00/month/user
A variety of pricing packages are available to suit your specific needs. Only pay for the functionality you require.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.3 / 5
features 4.7 / 5
design 4.3 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • The integration & automation capabilities for tasks like email marketing & donor management seems very useful for optimizing support management. The ability to track relationships & interactions across channels is very powerful.
  • EveryAction offers robust constituent management features, allowing non profits to efficiently organize & track information, interaction & contribution.
  • IT has proven to be a great tool to gain valuable insights into our sales analytics. The platform goes beyond basic data, offering customized insights to support informed decision making.

Cons

  • Plenty of users in our organization have faced a steep learning curve while using it at the initial stage. Simplifying the user interface could get rid of this problem making the integration time much lower as compared to current time.
  • Like many CRM systems, there might be a learning curve for users new to EveryAction, particularly when exploring advanced features & customization options.
  • While being a very comprehensive tool, We have faced multiple integration challenges with some specific third party tools which potentially impacts our workflow.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bonterra
Founded: 2021
United States
www.bonterratech.com/product/everyaction

Company Information

contactSPACE
Founded: 2014
Australia
www.contactspace.com

Alternatives

Alternatives

Greenlight CRM

Greenlight CRM

Greenlight Innovation
ICTBroadcast

ICTBroadcast

ICT Innovations

Categories

Categories

Donation Management Features

Campaign Management
Donation Tracking
Donor Database
Event Management
Gift Management
Grant Management
In-Kind Donations
Matching Donations
Mobile Donations
Online Donations
Pledge Management
Receipts / Statements
Recurring Donations
Volunteer Management

Fundraising Features

Alumni Management
Auction Management
Campaign Management
Contribution Tracking
CRM
Donor Management
Event Management
Gift Matching Management
Grant Management
Membership Management
Mobile Giving
Payment Processing
Pledge Management
Prospect Management
Raffles / Lotteries
Recurring Giving
Volunteer Management

Nonprofit Features

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Donation Management Features

Campaign Management
Donation Tracking
Donor Database
Event Management
Gift Management
Grant Management
In-Kind Donations
Matching Donations
Mobile Donations
Online Donations
Pledge Management
Receipts / Statements
Recurring Donations
Volunteer Management

Fundraising Features

Alumni Management
Auction Management
Campaign Management
Contribution Tracking
CRM
Donor Management
Event Management
Gift Matching Management
Grant Management
Membership Management
Mobile Giving
Payment Processing
Pledge Management
Prospect Management
Raffles / Lotteries
Recurring Giving
Volunteer Management

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

360MatchPro
Bonterra Deed
Bonterra GiveGab
Bonterra Network for Good
Campaign Monitor
Daisee
Facebook
HubSpot CRM
HubSpot Customer Platform
Keap
NetSuite
New/Mode
Salesforce
TntWare DonorHub
Zendesk
Zoho CRM

Integrations

360MatchPro
Bonterra Deed
Bonterra GiveGab
Bonterra Network for Good
Campaign Monitor
Daisee
Facebook
HubSpot CRM
HubSpot Customer Platform
Keap
NetSuite
New/Mode
Salesforce
TntWare DonorHub
Zendesk
Zoho CRM
Claim Bonterra EveryAction and update features and information
Claim Bonterra EveryAction and update features and information
Claim contactSPACE and update features and information
Claim contactSPACE and update features and information