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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes searching for a powerful classification suite

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$33 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fortra
Founded: 1982
United States
www.boldonjames.com

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

Alternatives

ClassifyIt

ClassifyIt

Ralf Ulrich Garbe

Alternatives

Vaultastic

Vaultastic

Mithi Software Technologies
Aid4Mail

Aid4Mail

Fookes Software Ltd

Categories

Categories

Email Management Features

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Email Management Features

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Amazon
BigCommerce
Box
Cdiscount
Deep Secure
Gmail
Linnworks
Microsoft 365
Microsoft Exchange
Microsoft Office 2021
OctoXLabs
Shopify
Varonis Data Security Platform
WooCommerce
beSOURCE
eBay

Integrations

Amazon
BigCommerce
Box
Cdiscount
Deep Secure
Gmail
Linnworks
Microsoft 365
Microsoft Exchange
Microsoft Office 2021
OctoXLabs
Shopify
Varonis Data Security Platform
WooCommerce
beSOURCE
eBay
Claim Boldon James Email Classifier and update features and information
Claim Boldon James Email Classifier and update features and information
Claim Replyco and update features and information
Claim Replyco and update features and information