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About

Easily let customers order and re-order products using voice. Increase sales by letting customers ask for coupons and deals. Increase customer engagement by providing product search/personalized recommendations from your brand. Easily let customers find the nearest store. Inform customers of events at their local store. Match customers to more products through simple voice searches and increase impulse purchases by reducing friction. Customers receive personalized recommendations using AI so they see products relevant to their taste and need. Voice based apps can be built and made live quickly. Modify templates as needed and add new voice interactions. We handle the backend and infrastructure on commercial cloud servers. Centralized service to manage apps for various voice enabled platforms.

About

askVela is an AI customer support and live chat platform for online stores. It combines a chat widget, shared team inbox and knowledge base. The AI assistant uses help articles, product information and connected order data to answer customer questions and recommend products. Teams can review conversations and take over when human support is needed. Shopify stores connect through the askVela app, WordPress and WooCommerce sites through its plugin, and other websites can embed the widget using a script. Features include multilingual replies, product recommendations, order lookup through supported integrations and knowledge-base tools. A free plan and paid subscriptions are available.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Voice assistant solution for retail stores that lets their customers search or browse their product catalog on voice based devices

Audience

Online retailers and ecommerce customer support teams, including Shopify and WooCommerce stores.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy to integrate. Lets customers order and reorder easily and increased our customer engagement by providing product personalized recommendations. They have a very good customer service.
  • Customers can easily order and reorder products via voice. Personalized recommendations from brands. Easy to install. No coding needed.

Cons

  • Nothing, feature are good. Would highly recommend.
  • Features are all good, did not find anything to be disliked.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Blutag
Founded: 2015
United States
blu.ai/

Company Information

askVela
askvela.pro

Alternatives

Alternatives

SmartBot

SmartBot

BestChat
ChatWILL

ChatWILL

CWILL
Conva.AI

Conva.AI

Slang Labs
Vela CRM

Vela CRM

Vela

Categories

AI Assistants Supported
Voice Bot Supported

Categories

Integrations

Shopify Not Supported
WooCommerce Not Supported

Integrations

Shopify Supported
WooCommerce Supported
Claim Blutag and update features and information
Claim Blutag and update features and information
Claim askVela and update features and information
Claim askVela and update features and information