Datagate Telecom Billing

Datagate Telecom Billing

Datagate Innovation
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About

BlueSnap's All-in-One Accounts Receivable Automation solution, formerly Armatic, is the highest rated software solution for Payment Processing, Billing/Invoicing, Recurring Billing and Subscription Management. Billing and Invoicing: Create beautiful invoices with our powerful invoice editor synced into your accounting system. Provide a customer portal, automatic charging, payment collection, and apply late fees. Recurring Billing & Subscription Management: BlueSnap provides enterprise-class subscription billing management for fast-growing businesses worldwide. Enable trial periods, manage plans, or prorate subscriptions. Payment Processing: BlueSnap is processor agnostic and provides integrations to all types of payment solutions from credit card payments, ACH, SEPA to wires. We handle partial payments, automatic failed payment retry, and automatic payment recovery.

About

Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMB, Mid-market and Enterprise companies automate billing and workflow processes with Armatic.

Audience

SaaS Telecom Billing for MSPs

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$35/user/month
Monthly and yearly billing options. Free 14 day-trial, no credit card required.
Free Version Not Supported
Free Trial Supported

Pricing

Set up fee plus monthly based on usage
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It does so many things, billing, crm, nps, dashboards. One tool for everything, which is so much better than 7 tools for different things.
  • Armatic stands for accounts receivable automatic, and that's pretty much the core value prop. It starts with our Sales Team sending & getting esignatures on our SOWs. From there, Armatic is the billing solution that keeps us on top of all invoices, subscriptions, payments, and renewals. There's a lot of functionality here too, around Customer Lifecycle -- you can run Cadences, SAT Surveys, NPS surveys, etc.
  • Armatic delivers a powerful tool to my organization, solving process problems which once required oversight of many stakeholders. Armatic's ability to automate much of the customer journey allows for improved client satisfaction on top of improved invoice processing, cash flow (DSO).

Cons

  • Honestly, it’s a great tool and they are constantly listening to feedback.
  • There's a ton in the software. I don't like the feeling that I can't get to it all-- but that says more about me than the software. We're using like 1/3 of what the platform is capable of.
  • Armatic is often on the cutting edge of integrations and feature deployment, it can occasionally impact the ease of use. This is a small set back which their support more than makes up for.

Pros from Real Users

Pros

  • The Support team stands behind their product. If there is a feature that we would like, the support team makes it happen.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

BlueSnap
Founded: 2002
United States
home.bluesnap.com/accounts-receivable-automation/

Company Information

Datagate Innovation
Founded: 2015
United States
www.datagate-i.com

Alternatives

Alternatives

IntegriBill

IntegriBill

Sandy Beaches Software
Stax

Stax

Stax Payments
Solve(X)

Solve(X)

GoExceed
Cadebill

Cadebill

MCL Systems

Categories

Accounts Payable Supported
AR Automation Supported
B2B Payment Supported
CPQ Supported
Embedded Payments Supported
Order-to-Cash Supported
Payment Analytics Supported
Payment Gateways Supported
Payment Processing Supported
Purchasing Supported
Quote-to-Cash Supported
Quoting Supported
Recurring Billing Supported
SaaS Billing Supported
Vendor Management Supported

Categories

Business VoIP Supported
Finance Supported
Payment Processing Supported
Recurring Billing Supported
Telecom Billing Supported
Telephony Supported
Utility Billing Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Not Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Not Supported
Self Service Portal Not Supported
Service Order System Not Supported
VoIP Not Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Accounts Payable Features

Approval Process Control Supported
Bank Reconciliation Supported
Cash Management Supported
Check Writing Supported
Duplicate Payment Alert Supported
Fraud Detection Supported
General Ledger Entry Supported
Vendor Management Supported

Accounts Receivable Features

ACH Payment Processing Supported
Billing & Invoicing Supported
Check Processing Supported
Collections Management Supported
Online Payment Processing Supported
Overpayment Processing Supported
Partial Payments Supported
Receivables Ledger Supported
Recurring Billing Supported

CPQ Features

2D Drawing Not Supported
3D Modeling Not Supported
Approval Workflow Supported
eCommerce Not Supported
Guided Selling Supported
Product Configurator Supported
Proposal Generation Supported
Quotes / Estimates Supported
Renewal Management Supported
Self Service Portal Supported

Purchasing Features

Catalog Management Supported
Compliance Management Not Supported
Contract Management Supported
Inventory Management Not Supported
Invoice Processing Supported
PunchOut Not Supported
Purchase Order Management Supported
Requisitions & Approvals Not Supported
Sourcing Management Not Supported
Spend Management Not Supported
Supplier Management Supported

Quoting Features

Automated Quoting Supported
Catalog Management Supported
Client Portal Supported
Contact Management Supported
Customer Accounts Supported
Customizable Branding Supported
Discount Management Supported
Forms Creation Supported
Pricing Management Supported
Product Configurator Supported
Proposal Management Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Supported
Dunning Management Supported
Enrollment Management Supported
Product Catalog Supported
Recurring Billing Supported
Revenue Recognition Supported
Revenue Recovery Tools Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Supported
Trial Management Supported
Usage Tracking/Analytics Supported

Vendor Management Features

Audit Management Supported
Contact Management Supported
Customer Database Supported
Self Service Portal Supported
Supplier Master Data Not Supported
Transaction History Supported
Vendor Maintained Profiles Supported
Vendor Managed Inventory Not Supported
Vendor Performance Rating Not Supported
Vendor Qualification Tracking Not Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Not Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Not Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Supported
Self Service Portal Supported
Service Order System Not Supported
VoIP Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Not Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Not Supported
Discount Management Supported
Dunning Management Not Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Not Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Telecom Expense Management Features

Billing for Data Supported
Billing for Voice Supported
Call Monitoring Not Supported
Chargeback Tracking Not Supported
Contract Negotiation Not Supported
Fixed Line Compatibility Supported
Internal Cost Allocation Supported
Mobile Line Compatibility Not Supported
Usage Reporting Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Utility Billing Features

Account Management Not Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Not Supported
Customer Management Supported
Electricity Supported
Meter Management Not Supported
Metered Billing Supported
Move In / Move Out Not Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Not Supported
Rate Management Supported
Service Call Management Not Supported
Trash Not Supported
Water Supported
Work Order Management Not Supported

Integrations

Avalara Supported
QuickBooks Online Supported
Xero Supported
AppMarket Supported
Bandwidth Not Supported
Chargebee Supported
ConnectBooster Not Supported
Ethoca Supported
Google Pay Supported
Kount Supported
Microsoft Dynamics 365 Supported
NMI Payments Supported
Periscope S2G Supported
Quoter Not Supported
Textellent Supported
Twilio Not Supported
WooCommerce Supported
WordPress Supported

Integrations

Avalara Supported
QuickBooks Online Supported
Xero Supported
AppMarket Not Supported
Bandwidth Supported
Chargebee Not Supported
ConnectBooster Supported
Ethoca Not Supported
Google Pay Not Supported
Kount Not Supported
Microsoft Dynamics 365 Not Supported
NMI Payments Not Supported
Periscope S2G Not Supported
Quoter Supported
Textellent Not Supported
Twilio Supported
WooCommerce Not Supported
WordPress Not Supported
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Claim BlueSnap and update features and information