BlueML

BlueML

Explorance
+
+

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About

Get an in-depth analysis of your open text comments in seconds with Blue Machine Learning (BlueML) solutions. Now you can see what matters most to your students and employees and instantly get more actionable insights to streamline your decisions. Most comment analysis tools use a generic one-size-fits-all approach usually based on customer experience machine learning models. However, when you look at the employee or student journey, they’re made up of specific components around experience and learning. With BlueML, you can leverage three specialized models that will accurately consume and analyze comments from each area along the student and employee journeys, giving you context-specific categorization. Get an accurate view of the overall sentiments in employee and student comments (very negative, negative, neutral, positive, very positive, ambiguous). Gain insights about what emotions employees and students have expressed in their comments.

About

Numr CXM decodes customer emotions, offering you intelligent strategies to enhance sales and reduce customer loss. AI surveys, smart dashboards, and automated action plans keep us one step ahead in understanding and meeting your customer needs. We're reshaping the customer experience landscape with our innovative AI-powered platform. Our technology dives deep into the core of customer interactions, leveraging generative AI to conduct meaningful conversations that reveal the underlying emotions and decisions driving customer behavior. With this nuanced understanding, we deliver granular insights that directly correlate with ROI, helping businesses make informed decisions that resonate with their customers. We specialize in transforming complex data into actionable strategies, enabling our clients to not only meet but exceed customer expectations and drive growth. Gathering insights from AI surveys to live chats and sales calls, we offer a 360-degree view of your customer interactions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies, brands and businesses seeking a comment analysis solution to manage and improve customer experience

Audience

Companies and businesses seeking a tool to manage and improve customer interactions

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Explorance
Founded: 2003
Canada
explorance.com/products/blueml/

Company Information

Numr CXM
Founded: 2019
Canada
www.numrcxm.com

Alternatives

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Daisee

Daisee

daisee

Categories

Categories

Integrations

Freshdesk Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
HubSpot Sales Hub Not Supported
Salesforce Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Freshdesk Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Sales Hub Supported
Salesforce Supported
Zapier Supported
Zendesk Supported
Claim BlueML and update features and information
Claim BlueML and update features and information
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Claim Numr CXM and update features and information