BlueML

BlueML

Explorance
+
+

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About

Get an in-depth analysis of your open text comments in seconds with Blue Machine Learning (BlueML) solutions. Now you can see what matters most to your students and employees and instantly get more actionable insights to streamline your decisions. Most comment analysis tools use a generic one-size-fits-all approach usually based on customer experience machine learning models. However, when you look at the employee or student journey, they’re made up of specific components around experience and learning. With BlueML, you can leverage three specialized models that will accurately consume and analyze comments from each area along the student and employee journeys, giving you context-specific categorization. Get an accurate view of the overall sentiments in employee and student comments (very negative, negative, neutral, positive, very positive, ambiguous). Gain insights about what emotions employees and students have expressed in their comments.

About

Kimola Cognitive is a rock-solid Machine Learning Platform that enables users to grab reviews from 20+ channels and analyze + classify customer feedback -or any text data- automatically. Here are the TOP skills of Kimola Cognitive: - Scrape Web and Collect Reviews - Text Analysis with Entity Recognition - Analyze Data with Pre-Built models on Kimola Cognitive Gallery - Create, Train and Store Your Own Custom Models (No Coding Skills are Required) - Create Executive Summary, Generate SWOT Analysis and many powerful marketing materials using GPT Integration - Available in 6 languages (and counting!)

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies, brands and businesses seeking a comment analysis solution to manage and improve customer experience

Audience

Companies that want to analyze text data on different channels such as E-commerce, G2, Capterra, Google Maps, Social Media, Trustpilot, Yelp etc.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$199 / 10000 Queries / month
Pricing is based on query limit, custom model count and support options.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We love this platform because it makes it easier to analyze all the text and provides a detailed report for the results. Also, they have great customer service.
  • I am a customer experience specialist in private banking, I use Kimola Cognitive to analyze our bank's approach from the customer's perspective. With the insights we gain from our customers, we strengthen our strategies to increase satisfaction. Based on my positive experience, I would highly recommend Kimola Cognitive to colleagues in the customer experience field.
  • The most important detail that attracts my attention is the interface and the fact that it does not require code.

Cons

  • There's nothing I don't like about the platform. It is the best platform to text analyze.
  • A little more information can be provided about the user onboarding phase.
  • I would prefer to have more than 8 categories in the classification tool.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Explorance
Founded: 2003
Canada
explorance.com/products/blueml/

Company Information

Kimola
Founded: 2014
United States
kimola.com

Alternatives

Alternatives

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Semantria

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Semantria

Lexalytics
BytesView

BytesView

Algodom Media

Categories

Categories

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Supported
For Healthcare Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Not Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Not Supported

Qualitative Data Analysis Features

Annotations Supported
Collaboration Not Supported
Data Visualization Not Supported
Media Analytics Not Supported
Mixed Methods Research Not Supported
Multi-Language Supported
Qualitative Comparative Analysis Not Supported
Quantitative Content Analysis Supported
Sentiment Analysis Supported
Statistical Analysis Not Supported
Text Analytics Supported
User Research Analysis Supported

Text Mining Features

Boolean Queries Supported
Document Filtering Supported
Graphical Data Presentation Supported
Language Detection Supported
Predictive Modeling Not Supported
Sentiment Analysis Supported
Summarization Supported
Tagging Supported
Taxonomy Classification Not Supported
Text Analysis Supported
Topic Clustering Supported

Integrations

Amazon Not Supported
Trustpilot Not Supported
Yelp Not Supported

Integrations

Amazon Supported
Trustpilot Supported
Yelp Supported
Claim BlueML and update features and information
Claim BlueML and update features and information
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Claim Kimola Cognitive and update features and information