BlueML

BlueML

Explorance
+
+

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About

Get an in-depth analysis of your open text comments in seconds with Blue Machine Learning (BlueML) solutions. Now you can see what matters most to your students and employees and instantly get more actionable insights to streamline your decisions. Most comment analysis tools use a generic one-size-fits-all approach usually based on customer experience machine learning models. However, when you look at the employee or student journey, they’re made up of specific components around experience and learning. With BlueML, you can leverage three specialized models that will accurately consume and analyze comments from each area along the student and employee journeys, giving you context-specific categorization. Get an accurate view of the overall sentiments in employee and student comments (very negative, negative, neutral, positive, very positive, ambiguous). Gain insights about what emotions employees and students have expressed in their comments.

About

Unified customer feedback analytics for the world's fastest growing companies. Gain an edge by unifying, measuring and analyzing all your customer feedback in real time with Chattermill. Pipe every source of feedback and customer interaction into one place with easy to use, collaborative platform. Use groundbreaking theme and sentiment AI to see how customers feel about your product, stay on top of emerging topics and understand what keeps them coming back. Filter and interpret the underlying layers of meaning within your data to instantly gauge what's driving customer experience. Analyze signals within your customer feedback to accurately identify and predict opportunities to drive revenue, advocacy and retention across each and every touchpoint

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies, brands and businesses seeking a comment analysis solution to manage and improve customer experience

Audience

Companies that want to understand what their customers are thinking and saying about them

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Explorance
Founded: 2003
Canada
explorance.com/products/blueml/

Company Information

Chattermill
Founded: 2015
United Kingdom
chattermill.com

Alternatives

Alternatives

Semantria

Semantria

Lexalytics

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Alchemer
Appfigures
AskNicely
Customer Thermometer
Facebook
Feefo
Freshdesk
Intercom
Iterate
LiveChat
Nango
Slack
Sprinklr
SurveyMonkey
Typeform
Usabilla
Wufoo
Yotpo
Zendesk
Zendesk Sunshine

Integrations

Alchemer
Appfigures
AskNicely
Customer Thermometer
Facebook
Feefo
Freshdesk
Intercom
Iterate
LiveChat
Nango
Slack
Sprinklr
SurveyMonkey
Typeform
Usabilla
Wufoo
Yotpo
Zendesk
Zendesk Sunshine
Claim BlueML and update features and information
Claim BlueML and update features and information
Claim Chattermill and update features and information
Claim Chattermill and update features and information