BlueJeans vs. Fuze Comparison


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About Empower Your Remote Workforce with Secure Video Conferencing. The secure video conferencing platform that makes you more productive. BlueJeans Meetings transforms your video conferencing experience by integrating the industry’s highest-fidelity audio and video performance with incredible productivity features and a comprehensive security toolkit to provide you with a distinct competitive advantage every time you join a meeting. Make any conference room or huddle space a one-touch meeting place that’s easy to deploy, simple to use and centrally managed. BlueJeans is on a mission to transform traditional meeting rooms into modern workplaces. We have a portfolio of room solutions to meet your needs today and in the future. Host and manage live interactive events, town halls and webcasts for large audiences around the world. BlueJeans Events brings a whole new level of interactivity to all-hands meetings, town halls and webcasts. Engage up to 50,000 attendees.	About #1 Global Cloud Communication Platform & Collaboration Software for Enterprises. Simplify the complexity of managing your on-premises communications systems with Fuze. Superior voice quality and uptime through unmetered calling to over 110 countries with over 50 carriers, providing an ideal option for enterprises with a wide-range global footprint. With more than 10 years of experience working with customers around the globe, we can provide a roadmap to ensure you get full value out of your Fuze deployment. The all-in-one application that works seamlessly across all locations and devices, giving a comprehensive view of usage, engagement, and productivity across the organization. Modernize your communications with the #1 global cloud platform for unified voice, HD video calling and conferencing, integrated chatting, content sharing, and contact center.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Mid-sized to enterprise companies	Audience Enterprise organizations
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $20 per user per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.8 / 5 features 4.5 / 5 design 4.7 / 5 support 4.6 / 5 Read all reviews	Reviews/Ratings Overall 4.3 / 5 ease 4.9 / 5 features 4.6 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews
Pros & Cons from Real Users Pros Bluejeans is a brilliant and exceptional tool for conferencing and screen sharing. With it, it's very easy to conduct meetings online and share screen. I like its video and audio quality which is so nice and of high quality. Bluejeans is very easy and straightforward to implement. It is flexible with it's cloud based access that ensure you can use it anywhere. Highly recommend it for it's video and audio quality for both conferencing. The quality of video and audio conferencing is on another level of greatness. It is incredible for remote services engagement and flexibility. I like that BlueJeans has a user-friendly interface, which makes it easy to set up and use. With just a few clicks, you can download the app or visit the website, create an account or sign in with your Microsoft or Facebook account, and start calling or chatting with your contacts. Plus, syncing your contacts from your phone or email to find people who already use BlueJeans is a simple process. BlueJeans has free high-quality video and audio calls with other BlueJeans users. The platform also allows group video calls with up to 50 people at no cost. BlueJeans supports HD video and audio, ensuring you have a clear and smooth conversation with your friends, family or colleagues. BlueJeans also offers low rates for calling standard and mobile phones through its Pay As You Go or subscription plans. Also, the platform allows you to get a phone number online that allows you to receive calls from anyone on any device. This feature is particularly useful for traveling, working remotely, or keeping in touch with people who don't use BlueJeans. This platform comes with rich text messaging capability, which allows you to send emojis, stickers, GIFs, photos, videos, documents, and other files to your contacts. You can also create group chats and share your location or contacts with others. BlueJeans also supports end-to-end encryption for private conversations, ensuring your messages are secure. Also, BlueJeans's live translation feature is a game changer, allowing you to communicate with people who speak different languages. You can use voice, text, or video translation for more than 60 languages, making it useful for learning languages, traveling abroad, or working with international clients or partners. BlueJeans has a variety of bots that can help you with different tasks like booking flights, ordering food, playing games, getting news, or having fun. You can interact with the bots via text or voice commands and get instant answers or suggestions. Collab Board is very useful to me for meetings with others since it gives me the ability to have a kind of blackboard where any participant in a meeting can give their opinion during video calls and have it written down. It has also been useful for me to be able to select the availability of my work team to be able to plan a much better project since with this I can establish bases to assign the different tasks and know who to select in case a team member does not can with certain activities of a project by the amount of work that it has. From what I can say in a nutshell, it makes meetings much more interactive when planning something or brainstorming and not only having what is proposed written in the chat, but also having a space where you can save and be able to view later after a meeting ends. There is not much difference between the plans that BlueJeans offers, so it is limited to differentiating between the participants that can be in a meeting, the number of hours that can be recorded, one or another feature that is not available in the lower versions, for what can be adjusted to small businesses to hold meetings with employees or clients depending on the demand for participants that a business or company needs. It also has extra features that any user regardless of the chosen plan can opt for, these extra options can be added to the existing plan at an extra cost, it is up to each user, and it is also avoided having unnecessary features when a more expensive plan is purchased. So, you would only be paying more if you choose a more expensive plan or if the plan has added features no matter which plan you choose. The transcription and translation allowed me to have a more fluid conversation with international clients or people who don't speak English very well, so this function has helped me so that the people I hold meetings with on this platform have an easy understanding of what I'm talking about. I am trying to communicate, by doing this, so that there are no misunderstandings when doing business or having a conversation with a person from my work team who is not fluent in my language. I like this feature because not all meeting platforms don't have it, so conversations with BlueJean are easier to do even if the person I'm having a meeting with doesn't quite understand what I'm saying because of the limitation. that he does not understand what I am explaining, the cause of which is that he does not know how to handle English very well, which is my native language. Cons You require strong internet connectivity to conduct online meetings with Bluejeans. On this matter I honestly don't have that major setback. Honestly it has been working as expected in different aspects. BlueJeans is that it can be unreliable and prone to glitches. Calls can be dropped, frozen, or delayed due to network issues or software bugs, which can be frustrating and disruptive to communication. Compatibility issues with certain devices or platforms can also be an issue, requiring additional troubleshooting and tweaking. Another disadvantage of BlueJeans is that it can be expensive if you frequently call non-BlueJeans users or have long conversations. Rates for calling outside of BlueJeans vary depending on the country and type of phone being called, and users may also incur additional charges from their phone or internet provider for minute or data usage. BlueJeans can also be annoying and intrusive, as users may receive unwanted calls or messages from strangers or spam bots. Additionally, BlueJeans notifications can be frequent and disruptive, even when the app is not in active use. This can be mitigated by adjusting your privacy and notification settings, but it can still be a source of frustration for some users. BlueJeans to communicate can be difficult for some people to stay focused during conversations. The temptation to multitask or check other apps during a call or chat may be too great for some users, which could lead to less effective communication. Additionally, non-verbal cues and emotions can get lost in online communication, which can be a barrier to effective communication. I can't find a way to reduce the latency when I'm making video calls with BlueJeans, I feel like I'm making a call through WhatsApp since it has the same delay with respect to the difference in response that it has in calls and video calls. It does not matter the speed of the internet or if the other person is in the same Wi-Fi network, BlueJeans will have a significant delay that in most cases becomes annoying since you have to wait a few seconds to not interrupt the other person which is on the other end of the conversation as there would be confusion in the conversation. Therefore, the participants in a conversation would have to be able to agree to wait for the person in charge of the conversation to finish what he wants to report so that another can express his opinion and there are no communication problems. I don't see any logic in if a participant enters a meeting, they only have a maximum of 10 chat messages available, this is a bit limiting for people who are arriving late to the meeting because it implies explaining something again when it had already been explained. previously discussed a point, causing the user to have to skip that part and continue with the meeting and not find out what was being discussed. I can understand conversations not being logged to a server to be saved, but at least you could take the conversations from the oldest participants in a conversation and sync them to newcomers so you can keep new participants up to date.	Pros & Cons from Real Users Pros It has a beautiful and appealing interface. Fuze has also mobile support which assures you can get in touch with coworkers anytime. Easy to host video meetings. File sharing works superbly. One of a great and competitive software in the market now. I like this tool for corporate use. Best for instant messaging and video/audio calls. Easy to set up a call or meeting. I have been using it for 4yrs. Amazing tool for calls, meeting and video conference's. Best for office use. The application combines an implementation of different communication tools through conferences with one or more people. It provides several options for contact through video and audio conferences. It also manages a section for managing private and group chats where you can share various files. It's a good tool to make meetings and group communication with business project teams. The paid plans are cost-effective. We had a good experience with its meeting service. The user Interface is easy to navigate. Cons It has less number of features when compare with its competitor Slack. They offer more integration and collaboration options. I had issues with refreshing resetting status. But got fixed after connecting with support. Connectivity is the concern. Initially I had issues with connectivity. But it got fixed after connecting with their customer care. As disadvantages we determined the limitations in terms of access to an extension for mobile devices, its tools can only be used for desktop devices. Similarly, we do not have functions to manage a project calendar creation with this application. Call quality issues when connected to an open network.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Verizon Founded: 2009 United States www.bluejeans.com	Company Information Fuze Founded: 2006 United States www.fuze.com
Alternatives CrankWheel	Alternatives Verizon UCCaaS Verizon Media
GoTo Meeting GoTo	RingCentral RingEX RingCentral
GoTo Webinar GoTo	Intermedia Unite Intermedia
Vivomeetings	Dialpad Connect Dialpad
Lifesize View All	Sococo View All
Categories Collaboration Supported Meeting Supported Remote Work Supported Video Conferencing Supported Virtual Event Platforms Supported Web Conferencing Supported	Categories Call Center Supported Call Center Infrastructure (CCI) Supported Cloud Communication Platform Supported Meeting Supported Team Communication Supported UCaaS Supported Unified Communications Supported Video Conferencing Supported Web Conferencing Supported
Meeting Features Action Item Tracking Not Supported Agenda Management Not Supported Attendee Management Supported Board Meetings Supported Committee Meetings Supported Internal Meetings Supported Invitation Management Supported Legislative Meetings Supported Materials Management Not Supported Meeting Feedback Not Supported Meeting Preparation Tools Not Supported Meeting Room Booking Supported Minutes Management Not Supported Post-Meeting Tools Supported Scheduling Supported Travel Management Not Supported Voting Management Supported Video Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Web Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Show More Features Collaboration Features Brainstorming Supported Calendar Management Supported Chat / Messaging Supported Contact Management Not Supported Content Management Not Supported Document Management Not Supported Project Management Not Supported Real Time Editing Supported Task Management Not Supported Version Control Not Supported Video Conferencing Supported Virtual Event Platforms Features Alerts/Notifications Supported Attendee Management Supported Customizable Branding Supported Event Management Supported File Sharing Not Supported Lead Capture Not Supported Live Audio/Video Chat Supported Live Text Chat Supported Mobile Access Supported Moderation Not Supported Pre-made Templates Supported Presentation Tools Supported Q&A Supported Reporting/Analytics Supported Social Media Promotion Supported Surveys/Polls Supported Virtual Booths Not Supported Virtual Lobby Supported	Meeting Features Action Item Tracking Not Supported Agenda Management Not Supported Attendee Management Supported Board Meetings Not Supported Committee Meetings Not Supported Internal Meetings Not Supported Invitation Management Not Supported Legislative Meetings Not Supported Materials Management Not Supported Meeting Feedback Not Supported Meeting Preparation Tools Not Supported Meeting Room Booking Not Supported Minutes Management Not Supported Post-Meeting Tools Not Supported Scheduling Supported Travel Management Not Supported Voting Management Not Supported Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Not Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Not Supported Real-Time Chat Supported Record & Playback Ability Not Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Web Conferencing Features Electronic Hand Raising Not Supported Mobile Access Not Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Not Supported Real-Time Chat Supported Record & Playback Ability Not Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Show More Features Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported IVR / Voice Recognition Not Supported Team Communication Features Activity / News Feed Not Supported Audio Calls Supported Calendar Management Supported Chat / Messaging Supported Discussion Threads Not Supported File Sharing Supported Mobile Access Supported Push Notifications Not Supported Search Supported Surveys & Feedback Not Supported Task Management Not Supported Video Conferencing Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Not Supported Chat / Messaging Supported Fax Management Supported File Sharing Not Supported Mobile Access Not Supported Multi-User Collaboration Not Supported Voice Mail Supported
Integrations Deep Talk Supported Desktop.com Supported Gong Supported Indent Supported Microsoft Outlook Supported Microsoft Teams Supported Okta Supported Slack Supported Stackreaction Supported Active Directory Not Supported Adobe Marketo Engage Supported DataParser Not Supported Docebo Supported Intellum Platform Supported Microsoft 365 Not Supported Rippling Supported SalesKen Supported Subtitly Supported TicketSocket Supported Wordly Supported Show More Integrations View All 72 Integrations	Integrations Deep Talk Supported Desktop.com Supported Gong Supported Indent Supported Microsoft Outlook Supported Microsoft Teams Supported Okta Supported Slack Supported Stackreaction Supported Active Directory Supported Adobe Marketo Engage Not Supported DataParser Supported Docebo Not Supported Intellum Platform Not Supported Microsoft 365 Supported Rippling Not Supported SalesKen Not Supported Subtitly Not Supported TicketSocket Not Supported Wordly Not Supported Show More Integrations View All 47 Integrations
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