Blue Yonder Returns ManagementBlue Yonder
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YonderTOMIS Holdings
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Related Products
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About
Drive greater revenue from returns by providing an intuitive customer journey that automatically enables the right decision with every return. Blue Yonder's self-service returns initiation offers customers a convenient and uncomplicated way to initiate returns digitally, wherever they are. Blue Yonder’s Returns Orchestration gives you the data and tools you need to automate intelligent returns decisions. Blue Yonder’s Returns Processing empowers you to quickly and efficiently manage returns in warehouses and stores. Provide customers with a convenient returns process that delivers a more personalized experience, timely communications, and faster refunds. Use automated rules to ensure returns are managed and routed in the most efficient way to reduce costs and increase sustainability. Collect and analyze data throughout the returns process to gain insights into customer behavior and return reasons, enabling more informed business decisions.
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About
Yonder is a guest engagement platform for tour and activity operators. It combines AI-powered voice and chat assistants with review management and guest communication tools to help businesses answer inquiries, support booking conversations, and stay in touch with customers. Operators can configure automated responses for common questions, route guest requests, and provide service across digital channels. Yonder also collects and manages customer reviews, supports review responses, and gives teams a way to monitor guest feedback. The platform connects with tour-operator reservation systems and communication services, and offers web access along with iOS and Android apps. It is designed for tourism businesses ranging from smaller operators to larger, multi-location teams that need to manage guest questions and feedback before and after a tour or activity.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Businesses in need of a tool to connect, align and improve their returns journey and reduce time, costs, and goods in transit
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Audience
Tour and activity operators, including smaller operators and larger tourism businesses, seeking guest communication, AI-assisted inquiry handling, and review management.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$75/month
Reviews Essentials is $75/month for up to 100 review requests per month. Higher monthly tiers are $125 for up to 500 requests, $165 for up to 1,000, and $215 for up to 2,000; enterprise pricing is custom. Discounted annual billing is available. The listed starting plan is not priced per user.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBlue Yonder
Founded: 1985
United States
blueyonder.com/solutions/returns-management
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Company InformationTOMIS Holdings
Founded: 2017
United States
www.yonderhq.com
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Categories |
Categories |
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Integrations
Checkfront
Not Supported
Facebook Messenger
Not Supported
FareHarbor
Not Supported
IBIS
Not Supported
Instagram
Not Supported
Peek Pro
Not Supported
Rayven
Supported
Rezdy
Not Supported
The Flybook
Not Supported
Ventrata
Not Supported
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Integrations
Checkfront
Supported
Facebook Messenger
Supported
FareHarbor
Supported
IBIS
Supported
Instagram
Supported
Peek Pro
Supported
Rayven
Not Supported
Rezdy
Supported
The Flybook
Supported
Ventrata
Supported
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