SnapComms

SnapComms

SnapComms, an Everbridge company
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About

Blink is a mobile-first employee experience platform designed to connect frontline workers with their organizations through a unified super-app. It offers features such as a social media-style news feed for company updates, secure chat for seamless communication, and a centralized hub for accessing policies, procedures, and guides. Blink also provides digital forms to streamline data collection and process automation, as well as single sign-on (SSO) integration for easy access to various workplace applications. By enhancing internal communications, employee engagement, and digital accessibility, Blink aims to foster a more connected and productive workforce.

About

SnapComms is an Everbridge Company - The only end to end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features ensure staff see your messages at the right time, every time. Discover our suite of communication channels: alerts, tickers, screensavers, surveys, quizzes, newsletter, lock screen, wallpapers, emergency notifications, and digital signage. Pricing starts from 100+ staff.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Blink is designed for organizations with frontline and deskless workers across industries like healthcare, retail, logistics, and hospitality, seeking to improve communication, engagement, and operational efficiency

Audience

Organizations interested in a multi-channel communications platform to reach and engage employees on desktop, mobile and digital signage

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3.40 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.2 / 5
ease 5.0 / 5
features 4.2 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • The best feature on Blink is definitely the Hub; this is where all the information that we need daily is stored but the chat function is great to keep in touch with the team too.

Cons

  • Wasn’t able to format feed posts in the past but I believe that’s fixed now.

Pros & Cons from Real Users

Pros

  • Ease of use. A good way to communicate with employees with the computer. The metrics inside the tool. The content folder makes it easy to use.
  • Easy to send information, templates that help organize what you want to communicate. It speeds up the time used to send the interested parties.
  • Our facility has undertaken a huge EHR Upgrade, which impacts every employee - this is a great way to reach everyone with updates. Our marketing department has started using the system to send out updates for upcoming events - my department uses the program to share updates and our nursing department uses it for Nursing Education. In a recent sudden downtime of systems-I used SnapComms to alert areas of downtime needs.
  • Great pop-up and screensaver options with personalization to your company colors and logos. The special holiday popups are always a nice change of pace as well.

Cons

  • Ticker. Sometimes miss messages and don't pop back up again.
  • It takes time to update on computers. Some functions can be improved to show more information, for example, polls.
  • We have experienced no issues with using the product, it's very easy to train staff to update their sub-departments.
  • Needs more holiday popups and maybe more ala cart options or the ability to build your own package.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Blink
Founded: 2015
United States
joinblink.com

Company Information

SnapComms, an Everbridge company
Founded: 2002
United States
www.snapcomms.com

Alternatives

MyHub Intranet Software

MyHub Intranet Software

MyHub Intranet Solutions

Alternatives

Channels

Channels

Telelogos
Workvivo

Workvivo

Zoom Communications
Jostle

Jostle

Jostle Corporation

Categories

Collaboration Supported
Community Supported
Digital Workplace Supported
Intranet Supported
Portal Supported
Remote Work Supported
Team Chat Supported
Team Communication Supported

Categories

Collaboration Features

Brainstorming Supported
Calendar Management Not Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Not Supported
Task Management Not Supported
Version Control Not Supported
Video Conferencing Not Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Not Supported
Surveys & Feedback Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Supported
Feedback Management Not Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported
Pulse Surveys Supported

Internal Communications Features

App Integration Supported
Blogs Supported
Chat/Messaging Supported
Email Management Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Supported
Survey Management Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Not Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Not Supported
Video Conferencing Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Supported
Website Management Not Supported
White Label Not Supported

Digital Workplace Features

Activity / News Feed Supported
Calendar Management Supported
Chat / Messaging Supported
Content Management Supported
Document Management Supported
Employee Directory Supported
File Sharing Supported
Knowledge Management Supported
Surveys & Feedback Supported
Task Management Not Supported

Intranet Features

Activity / News Feed Supported
Blogs Supported
Calendar Management Supported
Content Management Supported
Discussions / Forums Supported
Employee Directory Supported
Knowledge Management Supported
Policy Management Supported
Search Supported
Wiki Supported

Portal Features

Chat Supported
Collaboration Supported
Content Management Supported
Document Management Not Supported
File Sharing Supported
Search Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Not Supported
Call Routing Not Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Not Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Not Supported
Employee Directory Not Supported
Event Calendar Supported
File Sharing Not Supported
Knowledge Management Not Supported
Newsletter Management Supported
Surveys & Feedback Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Not Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Supported
Newsletter Management Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Integrations

Airbrake Supported
Datadog Supported
Dropbox Supported
HubSpot Customer Platform Supported
Jira Supported
Josys Supported
Microsoft 365 Supported
Opsgenie Supported
Raygun Supported
SAP Business One Supported
SAP SuccessFactors Supported
Salesforce Supported
Sentry Supported
ServiceNow Supported
SolarWinds Pingdom Supported
Zapier Supported
Zendesk Supported

Integrations

Airbrake Not Supported
Datadog Not Supported
Dropbox Not Supported
HubSpot Customer Platform Not Supported
Jira Not Supported
Josys Not Supported
Microsoft 365 Not Supported
Opsgenie Not Supported
Raygun Not Supported
SAP Business One Not Supported
SAP SuccessFactors Not Supported
Salesforce Not Supported
Sentry Not Supported
ServiceNow Not Supported
SolarWinds Pingdom Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim SnapComms and update features and information
Claim SnapComms and update features and information