Blink Voice vs. Thirdlane Comparison


Blink Voice	Thirdlane 5.0 out of 5 stars
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Blink Voice	Thirdlane
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Blink Voice: About Blink Voice is a hosted business communications solution combining Cirrus cloud PBX with Comet desktop and mobile softphones. It gives organizations a web portal to manage phone records, system settings, call routing and extensions, while employees can place and receive business calls across supported devices using internet connectivity. Comet adds voicemail-to-email, conference calling and call transfer, with chat, instant messaging, video meetings and file sharing. The offering is intended for businesses that need a cloud-managed phone system for office, remote and multi-site teams, with service configuration and support available through Blink Voice. Available capabilities and configurations may vary by deployment and service order.	Thirdlane: About Thirdlane is a scalable UCaaS platform that blends multi-tenant PBX, Contact Center, and collaboration apps into one solution. MSPs, Enterprises, and telecom providers adopt Thirdlane when they want freedom of deployment, deep integrations, and reliable control over their communications stack. Whether your team prefers cloud-hosted services or on-premises deployments, Thirdlane adapts to your strategy. IT departments appreciate the API-first design, while business leaders value the ability to cut costs and avoid lock-in. Core benefits: - Enterprise-grade PBX with calling, video meetings, voicemail, and advanced routing. - Unified Thirdlane Connect apps for chat, video meetings, and file sharing. - Built-in Contact Center - Advanced analytics to improve service and sales. - CRM integration for context-rich customer interactions. - White-label branding across all user touchpoints. - Options for geo-redundancy and high availability.
Blink Voice: Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported	Thirdlane: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Blink Voice: Audience Businesses seeking a hosted phone system and business communications for office, remote, or multi-site teams.	Thirdlane: Audience MSPs, UCaaS providers, enterprises and resellers seeking a solution to manage and improve their operations
Blink Voice: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Thirdlane: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
Blink Voice: API Offers API Supported	Thirdlane: API Offers API Supported
Blink Voice: Screenshots and Videos No images available	Thirdlane: Screenshots and Videos View more images or videos
Blink Voice: Pricing No information available. Free Version Not Supported Free Trial Not Supported	Thirdlane: Pricing No information available. Free Version Not Supported Free Trial Supported
Blink Voice: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Thirdlane: Reviews/Ratings Overall 5.0 / 5 ease 4.3 / 5 features 5.0 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews
	Thirdlane: Pros & Cons from Real Users Pros With Thirdlane, we don't just sell better calls. We bring our clients a solution that fundamentally transforms their business, turning their communications into a powerful strategic asset. Great integrations, strong multi-tenant support, and stable infrastructure, API-driven automation... Robust multi-tenant support, extensive customization options, and a scalable platform that handles multiple clients well. - Comprehensive multi-tenant architecture supporting diverse client needs - Extensive API capabilities - Smooth integration options with CRM and billing platforms - Free softphone app that enhances mobility and user experience True multi-tenancy, strong API access, and full configuration flexibility - let us build out client solutions the way we need to. Cons Thirdlane takes time to master - it is a professional-grade platform that rewards the time you invest in learning it, and it allows us to deliver a service that other providers simply can't. The variety of options takes time to master, but they unlock flexibility you don’t get elsewhere. The extensive features and configuration options might seem overwhelming at first, but that flexibility ultimately allows for tailored setups to meet unique MSP needs. - Configuration requires technical expertise due to the extensive features available out of the box Setup takes some technical know-how - it's not plug-and-play
Blink Voice: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Thirdlane: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Blink Voice: Company Information Blink Voice Founded: 2015 United States www.blinkvoice.com/products	Thirdlane: Company Information Thirdlane Founded: 2003 United States www.thirdlane.com
Blink Voice: Alternatives No Alternatives	Thirdlane: Alternatives 3CX 4.4 out of 5 stars
	Thirdlane: Yeastar P-Series PBX System Yeastar 4.8 out of 5 stars
	Thirdlane: Phone.com 5.0 out of 5 stars
	Thirdlane: Ringover
Blink Voice: View All	Thirdlane: PBXware Bicom Systems 4.6 out of 5 stars View All
Blink Voice: Categories Business VoIP Supported Cloud PBX Supported Unified Communications Supported	Thirdlane: Categories Business Phone Systems Supported Business VoIP Supported Call Center Supported Call Center Infrastructure (CCI) Supported Cloud PBX Supported PBX Supported Softphone Supported Telephony Supported Unified Communications Supported Video Conferencing Supported Web Conferencing Supported
	Thirdlane: Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Supported Reporting/Analytics Supported Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Supported Fax Management Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Supported Telemarketing Management Supported Voice & Data Integration Supported VoIP Supported Video Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Web Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported
Blink Voice: Integrations Freshdesk Not Supported HubSpot CRM Not Supported Microsoft 365 Not Supported Microsoft Teams Not Supported Pipedrive Not Supported Salesforce Not Supported Zapier Not Supported Zendesk Not Supported Zoho CRM Not Supported	Thirdlane: Integrations Freshdesk Supported HubSpot CRM Supported Microsoft 365 Supported Microsoft Teams Supported Pipedrive Supported Salesforce Supported Zapier Supported Zendesk Supported Zoho CRM Supported View All 9 Integrations
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