Blesta

Blesta

Phillips Data
Enghouse eKMS

Enghouse eKMS

Enghouse Interactive
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About

Blesta is well-written, open, and developer-friendly; It is no wonder it has become the first choice among a growing number of hosting providers worldwide. Client profile pages take it to the next level, providing a quick and simple overview of each client with quick access to related tasks. Invoicing, provisioning, suspension, payment processing, reminders & more are all automated. Blesta does all the heavy lifting. Clients can open tickets through the portal, within their client area, or by email. Provide support articles within the Knowledge Base. Blesta is well-written by our team of developers and has the best track record for security of any other billing application in the industry. Developers love Blesta because it is well-written and open. A powerful addon system and access to the source makes Blesta a clear cut above the rest. The front-end is responsive and looks great on mobile devices, making it accessible to potential customers wherever they might be.

About

Today, most customers expect organizations to have a self-service option as part of their customer experience. The key to a positive and highly effective self-service experience is a sound knowledge management system (KMS). Knowledge management ensures the content that is accessible via self-service channels is well-written, well-organized and is the right information, delivered to the right parties, at the right time, across all channels and communication touchpoints. If optimized a knowledge management system can render self-service channels highly effective, expedite time to issue resolution and create a highly rewarding customer experience. Using data analytics, diagnose and address usability, to enhance self-service process flows and improve the customer experience. Deflecting calls from real-time interactions to relevant sources of information reduces transactional support costs from dollars to pennies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hosting providers searching for an online solution to improve all their services

Audience

Organizations interested in a Knowledge Management platform to fast-track their customers to the information they want

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$12.95/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Phillips Data
Founded: 2000
United States
www.blesta.com

Company Information

Enghouse Interactive
Founded: 1984
United States
enghouseinteractive.com/products/knowledge-management/

Alternatives

Alternatives

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RightAnswers

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EV Self Help

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Document Maestro

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Categories

Categories

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Integrations

BitPay Supported
CoinPayments Supported
ConnectReseller Supported
Eway Supported
FastWebHost Supported
Limitless Hosting Supported
Sensfrx Supported
SonicPanel Supported
The SSL Store Supported

Integrations

BitPay Not Supported
CoinPayments Not Supported
ConnectReseller Not Supported
Eway Not Supported
FastWebHost Not Supported
Limitless Hosting Not Supported
Sensfrx Not Supported
SonicPanel Not Supported
The SSL Store Not Supported
Claim Blesta and update features and information
Claim Blesta and update features and information
Claim Enghouse eKMS and update features and information
Claim Enghouse eKMS and update features and information