BlestaPhillips Data
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Enghouse eKMSEnghouse Interactive
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Related Products
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About
Blesta is well-written, open, and developer-friendly; It is no wonder it has become the first choice among a growing number of hosting providers worldwide. Client profile pages take it to the next level, providing a quick and simple overview of each client with quick access to related tasks. Invoicing, provisioning, suspension, payment processing, reminders & more are all automated. Blesta does all the heavy lifting. Clients can open tickets through the portal, within their client area, or by email. Provide support articles within the Knowledge Base. Blesta is well-written by our team of developers and has the best track record for security of any other billing application in the industry. Developers love Blesta because it is well-written and open. A powerful addon system and access to the source makes Blesta a clear cut above the rest. The front-end is responsive and looks great on mobile devices, making it accessible to potential customers wherever they might be.
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About
Today, most customers expect organizations to have a self-service option as part of their customer experience. The key to a positive and highly effective self-service experience is a sound knowledge management system (KMS). Knowledge management ensures the content that is accessible via self-service channels is well-written, well-organized and is the right information, delivered to the right parties, at the right time, across all channels and communication touchpoints. If optimized a knowledge management system can render self-service channels highly effective, expedite time to issue resolution and create a highly rewarding customer experience. Using data analytics, diagnose and address usability, to enhance self-service process flows and improve the customer experience. Deflecting calls from real-time interactions to relevant sources of information reduces transactional support costs from dollars to pennies.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hosting providers searching for an online solution to improve all their services
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Audience
Organizations interested in a Knowledge Management platform to fast-track their customers to the information they want
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$12.95/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationPhillips Data
Founded: 2000
United States
www.blesta.com
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Company InformationEnghouse Interactive
Founded: 1984
United States
enghouseinteractive.com/products/knowledge-management/
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Categories |
Categories |
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Billing and Invoicing Features
Billing Portal
Supported
Contact Database
Supported
Contingency Billing
Not Supported
Customer Portal
Supported
Customizable Invoices
Supported
Dunning Management
Supported
Hourly Billing
Not Supported
Invoice History
Supported
Mobile Payments
Not Supported
Multi-Currency
Supported
Online Invoicing
Supported
Online Payments
Supported
Payment Processing
Supported
Project Billing
Not Supported
Recurring/Subscription Billing
Supported
Service Ticket Billing
Not Supported
Tax Calculator
Supported
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Integrations
BitPay
Supported
CoinPayments
Supported
ConnectReseller
Supported
Eway
Supported
FastWebHost
Supported
Limitless Hosting
Supported
Sensfrx
Supported
SonicPanel
Supported
The SSL Store
Supported
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Integrations
BitPay
Not Supported
CoinPayments
Not Supported
ConnectReseller
Not Supported
Eway
Not Supported
FastWebHost
Not Supported
Limitless Hosting
Not Supported
Sensfrx
Not Supported
SonicPanel
Not Supported
The SSL Store
Not Supported
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