Carelo

Carelo

Myfinity Ltd
+
+

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About

All-in-one home healthcare technology that is easy to use, keeps your team motivated, and helps you grow. From creating digital assessments and medication schedules to enabling care staff to deliver care visits, you can cater to all aspects of care, and gain real-time visibility. From building rotas, and billing your clients to onboarding your care staff and managing their pay, we've got all your business operation needs covered. With your data organized under one roof, it's now easy to provide evidence whenever the CQC comes knocking. From keeping family members in the know to coordinating care with local GPs, we've got the tools to connect everyone. The Birdie team has created a free cost-saving calculator, so you can see just how much your care business could save by switching to home healthcare technology. It could be quite a lot! You deserve home healthcare technology that motivates your team and helps you grow.

About

Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Home healthcare providers seeking a solution to manage schedules and digital assessments

Audience

UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Birdie
Founded: 2017
United Kingdom
www.birdie.care/

Company Information

Myfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk

Alternatives

Alternatives

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CareOS

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CareOS

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Netsmart Homecare

Netsmart Homecare

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Access Care Planning

Access Care Planning

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Categories

Care Coordination Supported
Home Care Supported

Categories

Home Care Supported

Integrations

Axis LMS Supported
Nekton.ai Supported

Integrations

Axis LMS Not Supported
Nekton.ai Not Supported
Claim Birdie and update features and information
Claim Birdie and update features and information
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Claim Carelo and update features and information