BioXM

BioXM

Biomax Informatics
ProProfs Knowledge Base

ProProfs Knowledge Base

ProProfs
4.9 out of 5 stars
BioXM ProProfs Knowledge Base

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BioXM:

About

The BioXM™ Knowledge Management Environment is a fully customizable, all-in-one enterprise knowledge management system for better integrated, evidence-based research and development. The BioXM platform provides a central inventory of all the information representing an organization’s collective knowledge. While individuals focus on generating knowledge in their specific fields of expertise, the whole organization can benefit from that knowledge to make better decisions and follow more intelligent strategies. The BioXM platform allows quick configuration of highly customized solutions that are driven by specific research and business needs. The knowledge model can continuously adapt to new information or circumstances, which leads to more agility in the face of change, a higher ROI, and ultimately more stability and success.
ProProfs Knowledge Base:

About

ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
BioXM:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ProProfs Knowledge Base:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
BioXM:

Audience

Companies looking for a project-centered, distributed platform solution for their research and development needs
ProProfs Knowledge Base:

Audience

Companies of all sizes that want a knowledge management solution
BioXM:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ProProfs Knowledge Base:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
BioXM:

API

Offers API Not Supported
ProProfs Knowledge Base:

API

Offers API Not Supported
BioXM:

Screenshots and Videos

ProProfs Knowledge Base:

Screenshots and Videos

BioXM:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ProProfs Knowledge Base:

Pricing

$6 per user per month
Free Version Supported
Free Trial Supported
BioXM:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ProProfs Knowledge Base:

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.7 / 5
support 4.8 / 5
ProProfs Knowledge Base:

Pros & Cons from Real Users

Pros

  • The tool offers many features within a simple layout that is easy to understand and navigate. That leads to a good user experience.
  • The tool suits businesses of all sizes, and we are the practical proof. Our team size was 10 when we first started using ProProfs, and we used to operate with 40 pages of content. 4 years down the line, we are a team of 180 and operate with 200+ content pages.
  • The tool made it easy for us to import data from Word docs, Excel sheets, and Powerpoint presentations. The tool also provided us with an option for exporting the knowledge base as an HTML or PDF.
  • ProProfs Knowledge Base offers several integrations with tools like Zendesk, Freshdesk, Slack, Google Analytics, and many others. These integrations have helped us make the most of our knowledge base by using it in combination with various other tools.
  • In our experience of 20 years, we haven’t come across a tool so simple yet so powerful and rich. Add to it the value for money it offers and the tool becomes an excellent solution for companies looking for a powerful tool that can fit their budget as well as expectations.

Cons

  • It worked fine for me and my team. No complaints as of now.
  • The existing content templates work great, but offer fewer variations of designs.They need to add some fresh designs to their templates.
  • We are satisfied with its performance on PC and iOS. However, the tool sometimes underperforms on Android.
  • The tool lags in speed at times but in no time, it starts working at its usual pace.
  • Every tool has room for improvement. So does ProProfs Knowledge Base. It would be nice to see a more advanced version of the software.
BioXM:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
ProProfs Knowledge Base:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
BioXM:

Company Information

Biomax Informatics
Founded: 1997
Germany
www.biomax.com/product/bioxm-knowledge-management-environment/
ProProfs Knowledge Base:

Company Information

ProProfs
Founded: 2006
United States
www.proprofs.com
BioXM:

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ProProfs Knowledge Base:
BioXM:
ROK'IT

ROK'IT

VEDALIS
ProProfs Knowledge Base:
ProProfs Polls

ProProfs Polls

ProProfs
BioXM:

Categories

ProProfs Knowledge Base:

Categories

ProProfs Knowledge Base:

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Software Documentation Features

Access Roles / User Permissions Not Supported
Automatic Documentation Generation Not Supported
Collaboration Tools Supported
Docs Web Hosting Not Supported
Feedback Capture Not Supported
Markdown Support Not Supported
Multiple Formats Support Not Supported
Multiple Versions Support Not Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Supported
WYSIWIG Editor Not Supported
BioXM:

Integrations

Freshdesk Not Supported
Google Analytics Not Supported
Jira Not Supported
Jira Work Management Not Supported
LiveChat Not Supported
Olark Not Supported
SnapEngage Not Supported
Tidio Not Supported
Wufoo Not Supported
Zendesk Not Supported
ProProfs Knowledge Base:

Integrations

Freshdesk Supported
Google Analytics Supported
Jira Supported
Jira Work Management Supported
LiveChat Supported
Olark Supported
SnapEngage Supported
Tidio Supported
Wufoo Supported
Zendesk Supported
BioXM:
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ProProfs Knowledge Base:
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