OfficeWatch Call Reporting

OfficeWatch Call Reporting

Metropolis Technologies
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About

Apply monthly recurring charges such as broadband, email and hosted extensions, and manage any contractual fees. Bill call detail records (CDR) from a wide variety of providers. Analyse cost pricing, and apply your own price adjustments to increase your profit markup. Automatically set up payments with GoCardless. Track payment status and report on outstanding charges. Let your customers access all their historical invoices through the Customer Access portal. Enable a real-time view of all their calls and expenditure. Fully documented API allows integration into any third party products or services.

About

OfficeWatch Call Reporting is a powerful telemanagement application for the enterprise to simplify the management of the communication system and increase voice network visibility. Among the enhanced features include a dashboard with Top-10 tabs listing the most expensive, frequently dialed, and highest cost calls to enable users to get an at-a-glance view of all call activity in their organization. Reduce liability with automatic notifications via screen popup, email, and text to key personnel when an emergency call has been placed. Quickly determine misdials from a true crisis. Improved dashboards and configuration settings provide users a truly customizable experience to optimize the system around their business needs with intuitive, easy point and click navigation. OfficeWatch Call Reporting includes a flexible reporting engine that gives users the freedom to automatically schedule reports without interrupting telecom administrators.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone in need of a Telecoms Billing solution

Audience

Enterprise organizations in need of an advanced Telecom Expense Management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$26.78 per month
Free Version
Free Trial

Pricing

$1
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Billingbooth
Founded: 2011
United Kingdom
www.billingbooth.com

Company Information

Metropolis Technologies
Founded: 1993
United States
www.metropolis.com

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Categories

Categories

Billing and Invoicing Features

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Telecom Expense Management Features

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Integrations

Avaya Aura
Avaya IP Office
Cisco 5000 Series
MiCloud Connect
MiContact Center Business
MiVoice Business
NEC UNIVERGE

Integrations

Avaya Aura
Avaya IP Office
Cisco 5000 Series
MiCloud Connect
MiContact Center Business
MiVoice Business
NEC UNIVERGE
Claim Billingbooth and update features and information
Claim Billingbooth and update features and information
Claim OfficeWatch Call Reporting and update features and information
Claim OfficeWatch Call Reporting and update features and information